I purchased this item from Staples and it showed up with absolutely no packaging and it was wet and covered in dirt. I tried to clean it but because of the grooves I couldn't get it completely clean and I didn't feel comfortable putting it on my carpet. I can't believe they ship items without any packaging. Now I am trying to return the item and it's a complete headache. Save yourself the trouble and order this product from somewhere else.
I initially ordered the wrong floor mat. Called Staples to get it worked out. Was amazed at how fast friendly and convenient their handling of my exchange for the correct floor mat was! No waiting to talk to someone on the phone and the person promptly took care for my problem. Was actually wishing they would ask for feedback. Also the product was fine and in my experience Staples has incredibly fast delivery service.