After several attempts to have a chair mat on our carpet this one is holding up. The other ones cracked within weeks but this one seems like it is going to do the trick. I guess the old saying is true that you get what you pay for.
I received the exact item I ordered. I believe it came the day after I ordered it or possibly the next day. It fit where I wanted it to go and makes chair movement much easier. I would use staples again to order items I need in my home. The staff was quite helpful even filled out the order on their computer for me in the store.