Customer Reviews for Staples - Carpet Chair Mat with Lip, 45" x 53'', Medium-Pile - Clear
Customer Rating
4
Hard floor chair mat
on September 15, 2016
Posted by: Paula K.
The product it self is fine. Much thinner than the carpet mat that I had and only a one year warranty vs the lifetime warranty on the carpet mat. Not sure why but the product should meet my requirements. The delivery was the next day...impressive Unfortunately when they delivered it the driver just stuck up against the brick wall and used another package that was delivered to my home to hold it up. It was not wrapped or protected in any way. The shipping label was just taped to the mat. I was not real pleased on that part of the delivery.
They did not have the chair in stock but the representative said he would special order it for me. I was expecting to receive it in 3 or 4 days. I received in the next day! Like most items it came unassembled but the directions were very easy to follow. While assembling the item I misplaced one of the wheels. I thought it was overlooked by the manufactured. I called Staples and they sent it out the same day. I called back and told them to cancel the order that I found the wheel. They told me just keep it the order had already be shipped. I also choose the wrong mat for the desk. I took it back but they didn't have the size I needed without the lip. The sale clerk offered to cut it for me. The service you receive at Staples is remarkable!!!
Unfortunately this item was not stiff enough to support my husband's 260 lbs. plus the chair. We're going to have to find one that is really stiff and cannot be folded or bent. I'm sure it's a great product just not for that size man and his chair.