Delivered to my home on time and left at doorstoop just fine
on April 23, 2018
Posted by: E.H.
However a big problem - for use in my home office with 1/4 inch pile and under-padding. Not useful at all (chair won't move). My mistake. I didn't measure my carpet before purchase. Dosen't look like Staples has a suitable pad. I've used my current one for at least ten years need to find source of suitable pad any help??
Response from StaplesBy April 25, 2018
Hi Earl. We regret to hear that the chairmat is not working out for you. Please give us a call at 1-800-333-3330 or use our live chat support and we'll be happy to help you find a suitable replacement. https://www.staples.com/sbd/content/help-center/contact-us.html
Staples 45 x 53 Medium Pile Carpet Chair Mat with lip
on January 11, 2018
Posted by: Paula K.
It creeps and crawls. Have to pull it back into place daily; Anchor Bar Cleats too short. Chair sometime needs lifting to roll back on Ramped Edge but rolls ok once on the mat . Glad for the handles on each side. Looks good thought.
I really like this chair mat. It's thick and my chair now moves over the carpet smoothly. The shipping of it is a whole other story. The mat doesn't come wrapped in anything. It just has a sticker on it. Being in upstate NY in January it is muddy snowy and cold. The mat came covered int dirt/mud. I had to hose it off before I could even bring it in the house. Not the easiest thing to have to do in 20 degree weather. The delivery guy was very apologetic but it still stinks!
Did not stay in place and really showed indentations from chair (on rollers). Hard to move chair over it due to indentations. Subsequently returned the mat to Staples.