Customer reviews from Staples
Staples - Carpet Chair Mat, 36" x 48'', Flat-Pile - Clear
Average customer rating
3.8 out of 5
3.8
(15,491 Reviews)
Open Ratings Snapshot
Rating breakdown 15,491 reviews
5 Stars
6,900
4 Stars
3,341
3 Stars
2,214
2 Stars
1,356
1 Star
1,680
69%of customers recommend this product. 
(
66 out of 96
)
Best Buy Privacy Policy
Customer Reviews for Staples - Carpet Chair Mat, 36" x 48'', Flat-Pile - Clear
Customer Rating
3 out of 5
3
Could be more rigid
on April 3, 2022
Posted by: SHARI A.
Verified Purchase:Yes
It serves its purpose. However it's not as rigid as I would have liked. As a result the wheels leave an indentation and they don't glide as smoothly as I expected.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Disappointed…
on April 3, 2022
Posted by: MILDRED G.
Verified Purchase:Yes
The mat does not stay stable on top of the carpet. I had a sales rep. assist me and never was told that it was possibly for a thin carpet. Now every minute I need to straighten it (not kidding)…Truly disappointed…
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
started cracking at 1 year mark
on April 2, 2022
Posted by: Tom
Lasted just over a year before it started cracking and falling apart deciding now if I will reorder this one or get something better.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
works as expected
on March 31, 2022
Posted by: STACI T.
Verified Purchase:Yes
Does what I want it to do which is protect the carpet and helps me roll easily. Very happy with purchase. Came on time too. the only reason for 4 instead of 5 stars is that it does seem to get dents in it from chair. I am only 125lbs so I don't think it is me. I don't care much about that but wanted to point it out in case someone does.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Absolutely terrible
on March 31, 2022
Posted by: GJ
Verified Purchase:Yes
The first time this item arrived it was filthy covered in foot prints and not flat. I assumed that must be a mistake so I requested a replacement. The second one came in even worst completely covered in dirt and warped. Unless you pull out a hose (in the middle of winter) it’s nearly impossible to clean the bottom when it’s covered in dirt due to the spikes. And then spoke to customer service who claimed the next replacement would be perfect. Nope. Same thing. It’s completely unacceptable to send your customer an item covered in dirt. Is it so difficult to wrap plastic around this thing so it’s not filthy? Zero stars.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Horrible
on March 31, 2022
Posted by: BARBARAJEAN G.
Verified Purchase:Yes
Buy the thicker plastic! This is horrible! Think carpet in office. Yet in two weeks I already have divots in the plastic where I sit for hours (150 lbs) bc it is cheap material.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Chair mat
on March 31, 2022
Posted by: RAEDENE C.
Verified Purchase:Yes
Small size fits perfectly in our new homw
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
High quality chair mat
on March 30, 2022
Posted by: JACQUELINE H.
Verified Purchase:Yes
I am very satisfied with this mat. The medium pile seems to have the appropriate thickness needed for the carpet in my office which has thicker carpet. Seems like it will hold up well and a good value for the quality.
Written by a customer while visiting Staples
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