Customer reviews from Staples
Staples - Carpet Chair Mat, 36" x 48'', Flat-Pile - Clear
Average customer rating
3.8 out of 5
3.8
(15,500 Reviews)
Open Ratings Snapshot
Rating breakdown 15,500 reviews
5 Stars
6,906
4 Stars
3,344
3 Stars
2,214
2 Stars
1,356
1 Star
1,680
71%of customers recommend this product. 
(
73 out of 103
)
Best Buy Privacy Policy
Customer Reviews for Staples - Carpet Chair Mat, 36" x 48'', Flat-Pile - Clear
Customer Rating
5 out of 5
5
Sturdy
on April 30, 2018
Posted by: LLYN K.
from New England
I've had this for only a week so I don't know about the durability but it is thick and seems very sturdy. There is a little resistance when rolling the chair because the rollers make little indentations in the plastic; these disappear within a few minutes. So far I like it.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
So disappointing
on April 26, 2018
Posted by: N.H.
The plastic is cheap and thin. The wheels of your chair make deep immediate impressions. Advertised for deep pile (3/8”) it is really only for very thin pile. Bait and switch. Annoying to feel so ripped off. Don’t buy a mat online—you have to feel it to know what you are getting. But few stores have anything physically in stock. Good luck!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Just what I needed!
on April 24, 2018
Posted by: P.M.
It fit perfectly in my work space. Plastic seems to be holding up great.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
NICE SIZE
on April 23, 2018
Posted by: JANINE
NICE SIZE AND VERY SMOOTH TO GLIDE YOUR CHAIR
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good Product but late delivery
on April 23, 2018
Posted by: P.H.
Mat is working well. Delivery was promised next day or second day but instead was delayed over and over until the sixth day. Why promise next day?
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Delivered to my home on time and left at doorstoop just fine
on April 23, 2018
Posted by: E.H.
However a big problem - for use in my home office with 1/4 inch pile and under-padding. Not useful at all (chair won't move). My mistake. I didn't measure my carpet before purchase. Dosen't look like Staples has a suitable pad. I've used my current one for at least ten years need to find source of suitable pad any help??
Response from StaplesBy April 25, 2018
Hi Earl. We regret to hear that the chairmat is not working out for you. Please give us a call at 1-800-333-3330 or use our live chat support and we'll be happy to help you find a suitable replacement. https://www.staples.com/sbd/content/help-center/contact-us.html
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Staples 45 x 53 Medium Pile Carpet Chair Mat with lip
on January 11, 2018
Posted by: Paula K.
It creeps and crawls. Have to pull it back into place daily; Anchor Bar Cleats too short. Chair sometime needs lifting to roll back on Ramped Edge but rolls ok once on the mat . Glad for the handles on each side. Looks good thought.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Nice mat - bad shipping
on January 10, 2018
Posted by: Paula K.
I really like this chair mat. It's thick and my chair now moves over the carpet smoothly. The shipping of it is a whole other story. The mat doesn't come wrapped in anything. It just has a sticker on it. Being in upstate NY in January it is muddy snowy and cold. The mat came covered int dirt/mud. I had to hose it off before I could even bring it in the house. Not the easiest thing to have to do in 20 degree weather. The delivery guy was very apologetic but it still stinks!
Written by a customer while visiting Staples
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