Customer reviews from Staples
Staples - Hard Floor Chair Mat with Lip, 45" x 53'', (20231-CC) - Clear
Average customer rating
3.8
(15,348 Reviews)
Rating breakdown 15,348 reviews
5 Stars
6,828
4 Stars
3,321
3 Stars
2,198
2 Stars
1,343
1 Star
1,658
68%of customers recommend this product.
(
15 out of
22)
Customer Reviews for Staples - Hard Floor Chair Mat with Lip, 45" x 53'', (20231-CC) - Clear
Customer Rating
5
fine product
on January 29, 2010
Posted by: Paula K.
i recently bought a new house with all new carpet and was concerned that my swivel chair wheels would mess up the carpet or leave dents in it. my previous home had a big circle in the carpet under the chair so i didn't want that to happen. i ended up purchasing this and it seems to be working just fine.
Written by a customer while visiting Staples
Customer Rating
1
Receive a filthy chipped and scratched up carpet chair mat
on December 27, 2023
Posted by: Joey in the Sunshine State
What began as a routine online purchase at Staples turned into an unexpected saga of disappointment. The carpet mat intended to enhance my workspace ended up being a reminder that appearances can be deceiving. This experience serves as a cautionary tale urging consumers to scrutinize products before purchase and highlighting the importance of reliable customer service in mitigating dissatisfaction. As the scratched and filthy carpet mat serves as a constant reminder in my office it stands as a testament to the unpredictability that can accompany even the most routine purchases. This carpet mat should have been shipped inside a cardboard box in a flat state to avoid the rough handling it experienced in transit. A shipping label was placed on the bare carpet mat and shipped with no protection. Very unsatisfied with Staples and will be going to a different vendor moving forward. At the moment I'm working on a YouTube video I'll be putting up on my channel with 600k subscribers
Written by a customer while visiting Staples
Customer Rating
5
Great
on March 26, 2017
Posted by: Paula K.
We loved it . It was the perfect fit for our office and it really smooth for our chairs.
Written by a customer while visiting Staples
Customer Rating
5
Chair Mat
on August 15, 2015
Posted by: Paula K.
We was very pleased with our new mat. The chair rolls on it smoothly and doesn't leave any indentations.
Written by a customer while visiting Staples
Customer Rating
5
Staples 36 x 48 medium pile carpet chair mat lip
on June 18, 2016
Posted by: Paula K.
It will certainly save our carpet
Written by a customer while visiting Staples
Customer Rating
3
Overpriced but Mostly Works
on April 29, 2020
Posted by: M.R.
It is expensive. The cleats aren't nearly big enough for the thickness of carpet this is supposed to work for (3/8") so it slides around. It works otherwise with no cracking yet. It flexes a lot too so you need to rotate the wheels periodically so you don't create divots in the mat. Not sure it's worth the premium given it won't stay put and still flexes a lot.
Written by a customer while visiting Staples
Customer Rating
1
Not for plush carpet!
on August 16, 2010
Posted by: Paula K.
I bought this to replace a pad used on commercial carpet thinking it was as good as advertised. When it arrived it was exactly the same as one purchased locally for commercial grade carpet. I should have saved my money.
Written by a customer while visiting Staples
Customer Rating
5
Mat
on May 12, 2020
Posted by: JACQUELINE W.
Great! This saved my area rug at home!
Written by a customer while visiting Staples