Customer reviews from 3m.com
Scotch-Brite - Heavy Duty Sponge with Scrubber, Green/ 6/Pack (426) - Yellow
Average customer rating
1.4
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
11
0%of customers recommend this product.
(
0 out of
11)
Customer Reviews for Scotch-Brite - Heavy Duty Sponge with Scrubber, Green/ 6/Pack (426) - Yellow
Customer Rating
2
New shape is awful
on October 29, 2019
Posted by: Kellyjean
from Rhode island
I had my husband buy me a package and he put one new sponge out for me.
I started to use it and immediately hated it. The new shape masks a thinner sponge.
It’s so bad I thought he’d bought the store brand. Nope good old 3-M! Give me my old one back!
I started to use it and immediately hated it. The new shape masks a thinner sponge.
It’s so bad I thought he’d bought the store brand. Nope good old 3-M! Give me my old one back!
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, October 30, 2019
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Quality has been degraded
on December 13, 2019
Posted by: jerryc
from Western New York
As I read in other reviews, this product has declined in quality and durability in the past year or so. The scrubbing edge gets a white/stringy look to it very quickly. Additionally, the sponge area also falls apart much quicker than the previous models. It is a shame because they used to be so versatile. I will be exploring an alternative once I exhaust this batch I purchased at a membership club.
No, I would not recommend this to a friend.
Response from 3m.comBy Scotch-Brite, Social Care, December 16, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Used to be a great product.
on August 1, 2022
Posted by: glitter_and_shine
from Oregon
Used to love this product. It was one of the very few "name brand" items that I would buy instead of the cheaper generic versions. The generic ones were "yucky" very quickly, and your product kept the quality much longer. Now it has changed, and is not better quality than the generic versions. I am so disappointed. Like many others, at first I though it was just a "bad batch". Convinced now that you changed the way they are made. Too bad!
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, August 2, 2022
We are so sorry to hear you had trouble with the Scotch-Brite(TM) Heavy Duty Scrub Sponges, and we thank you for taking the time to rate & review this Scotch-Brite(TM) Brand product. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-846-8887 between 8am and 4:30pm CST so we can assist you further. When calling, please reference Case #34427080. Thank you!
Written by a customer while visiting 3m.com
Customer Rating
1
New batch poor quality and thicker than previous
on December 10, 2023
Posted by: Jooeemoy
from quebec, canada
Seems that 3M wanted to save money so they reduce the quality, reduce the thickness and sell at the same price. Have been bought these for 10 years and see a huge difference with the new batch that doesn't last couple of days compare to the previous version. Hundred and hundred of negative comments on the website and still no change, that's horrible, please correct that asap
Response from 3m.comBy 3M Care Team, December 13, 2023
Hello, we’re sorry to hear you are not satisfied with the product thickness. While there can be some variability in thickness based on the manufacturing process, it should be equal to or greater than the thickness stated on the package. If it isn’t, or you have any additional concerns, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Written by a customer while visiting 3m.com
Customer Rating
1
Poor quality
on December 27, 2023
Posted by: Rossern
I’ve been buying these for years and the quality is going down.
Response from 3m.comBy 3M Care Team, September 26, 2025
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
Written by a customer while visiting 3m.com
Customer Rating
1
Sponge is no good
on September 8, 2025
Posted by: sg055
from Atlanta GA
I have used the heavy-duty sponge/scrubber for years but the last two times I’ve purchased the product I was very dissatisfied. I thought I probably got a bad batch the first time because the sponge actually started falling apart after the first use. Second time months later, same thing. I’m convinced the product has been “dumbed down” (for lack of a better word) to maintain a price point. I won’t be buying this product ever again.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Care Team, September 12, 2025
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
Written by a customer while visiting 3m.com