Customer reviews from cuisinart.com
Cuisinart - Refurbished Excellent - Brew Central 12 Cup Programmable Coffeemaker - Stainless Steel
Average customer rating
4.6
(2,111 Reviews)
Rating breakdown 2,111 reviews
5 Stars
1,541
4 Stars
370
3 Stars
109
2 Stars
42
1 Star
49
94%of customers recommend this product.
(
1,612 out of
1,723)
Customer Reviews for Cuisinart - Refurbished Excellent - Brew Central 12 Cup Programmable Coffeemaker - Stainless Steel
Posted by: S.Ward
Gender:Female
Verified Purchase:Yes
This is the replacement of the exact same machine we bought (and used daily) in 2017. Our older one was rusted on the bottom: but probably due to letting the carafe sit in coffee - our fault! But this is a simple, and excellent machine!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Best Coffee Maker
on December 12, 2025
Posted by: VJMc
This is the best coffee maker ever. In the past (approx.) 30 years, this is the only model I have bought. I have replaced it only once, so far. It works well, easy to use and reliable. I highly recommend it.
Written by a customer while visiting cuisinart.com
Posted by: Ray Q.
Gender:Male
Verified Purchase:Yes
Great Coffee Maker, great price, exceptional quality. This took over for my Moccamaster drip maker that was 7 years old. Glad in every way I purchased this Cuisanart as it makes just as good if not better coffee. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Vintage quilter
Verified Purchase:Yes
I have had several Cuisinart Coffee Makers and wanted a new one with a longer shut off selection, BUT, when it arrived and we set it up I realized they took away the water gauge. So now I cannot see how many cups of water I have put in. I have arthritis so I have to pour several amounts of water for however many cups I need. Really disappointed because my husband and I get up at different times in the morning and most mornings I make 2 pots of way less than 12 cups. Very very dissappointed!
Response from cuisinart.comBy Cuisinart, January 6, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear the unit did not perform as expected and that your experience was disappointing. Your comments are appreciated and are shared with our team as we continue to improve our products and customer experience.
Written by a customer while visiting cuisinart.com
Posted by: c7503
from Tewksbury New Jersey
Gender:Female
Verified Purchase:Yes
Coffee tastes great, had some problems initially with grounds overflowing into coffee, but eliminated!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: jamminfett
Gender:Female
Verified Purchase:Yes
We are pretty happy all in all with the coffee maker so far. The only suggestion would be to make it easier to see the words to switch from different settings. IE: auto brew to regular. Hard on old eyes to see.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: quispy
from St Louis Missouri
Gender:Male
Verified Purchase:Yes
I was excited when I purchased my coffee maker I have had Cuisinart coffee makers and I've had no problems everything's been great. But when I bought this one and got it home I found some very disturbing very disturbing things about it that I did not like. When you make up fresh pot of coffee and you go to change the grounds when you lift the lid up all that kind of insulation and witness that's on the lid drips down the back of the coffee maker and onto the counter and unfortunately my plug is right there also so I have had to put a paper towel down to make sure the water is absorbed before it gets to plug I have to do this every time because the paper towel gets soaked. For how many cups I poured I had to look in this tiny little hole that I had to pour water in which is kind of hard to do because the hole is so small.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: capecodsilva
from Falmouth, MA
Gender:Female
Verified Purchase:Yes
The coffee pot was easy to program and I love the red color. It is very handy to have the ability to brew only a few cups of coffee. My only complaint is the time isn't lit, but that is a small thing.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com