Customer reviews from cuisinart.com
Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Average customer rating
4.6
(5,861 Reviews)
Rating breakdown 5,861 reviews
5 Stars
4,287
4 Stars
994
3 Stars
312
2 Stars
137
1 Star
131
92%of customers recommend this product.
(
4,408 out of
4,793)
Customer Reviews for Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Posted by: Xmas
Verified Purchase:Yes
I really like the way the coffee taste and instructions are easy to understand
Written by a customer while visiting cuisinart.com
Customer Rating
5
Wonderful product!
on January 28, 2026
Posted by: Ganto86
Absolutely love this coffee maker. The timer option is super convenient and if used with the right grind, the coffee is fantastic!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
OK, here we go! The coffee maker provides a great cup of coffee so why my three stars? I'll explain, the design is old school, a tiny clock that you can hardly read and a carafe that has a snap on lid. Why not a hinged lid? But it does pour perfectly with no spillage. As far as quality, it's average for todays coffee makers. The best part is the coffee tastes great and at the right temperature!
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, January 29, 2026
Thank you for taking the time to share your thoughtful feedback. We’re glad to hear you’re enjoying the taste and temperature of the coffee, as delivering a great cup is always our top priority. Your comments on the design and features are appreciated and will be shared with our product team for consideration. If you ever need assistance or have questions, our Consumer Assistance team is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: Jon E T
Gender:Male
Verified Purchase:Yes
Our last coffee maker lasted ten years. Hopefully this one will too. Like how it will slow down the flow of water to make the coffee stronger
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Linda Vicki
Gender:Female
Verified Purchase:Yes
Very convenient and smart functionality. Easy to use. Makes excellent coffee. The added feature, like the ability to modulate the warming tray temperature, pre-schedule coffee making ahead of time, and a Bold setting make it an excellent choice!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Fred0921
Gender:Male
Verified Purchase:Yes
Great coffee maker. Large enough, fast, simple to operate, and dependable
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: stan123
Gender:Female
Verified Purchase:Yes
We bought this coffee maker to replace an almost identical model we bought several years ago. Love how it's easy to operate and it's BPA free.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Not impressed with new item
on January 31, 2026
Posted by: fiveheads
Gender:Female
Replaced the same but older coffee maker
This new one drips every time you pour from the decanter. We’ve checked to make sure the top is on properly. Messy, also will drip on the hot plate when you take the decanter out , not good for that.
This new one drips every time you pour from the decanter. We’ve checked to make sure the top is on properly. Messy, also will drip on the hot plate when you take the decanter out , not good for that.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 2, 2026
We’re sorry to hear your new coffee maker is dripping and causing a mess. The carafe and lid are designed to fit securely, so it sounds like this unit may not be performing as intended. Your feedback will be shared with our product team to help improve future designs. Please contact our Consumer Assistance team at 1‑800‑726‑0190 so we can help troubleshoot or provide a solution.
Written by a customer while visiting cuisinart.com