Customer reviews from cuisinart.com
Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Average customer rating
4.6
(5,861 Reviews)
Rating breakdown 5,861 reviews
5 Stars
4,287
4 Stars
994
3 Stars
312
2 Stars
137
1 Star
131
92%of customers recommend this product.
(
4,408 out of
4,793)
Customer Reviews for Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Posted by: Monica Arizpe
Gender:Female
Verified Purchase:Yes
This has been the best investment!! After two kids and full time jobs we can’t go a day without caffeine. Cuisinart handles that for us. We refuse to go with any other coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Cin Gar
Verified Purchase:Yes
This is my second one. I personally like it. I also have a grind and brew. Usually I replace the broken part ,which you can as well order a replacement part. The part was not available any longer. It keeps the plate hot ,therefore you can enjoy your coffee at your pace.
Written by a customer while visiting cuisinart.com
Posted by: DB Davis
Verified Purchase:Yes
Love this coffee maker!!! I have purchased many. For wedding gifts especially. Both my girls own them as well.
Written by a customer while visiting cuisinart.com
Posted by: Karen Merc
Verified Purchase:Yes
The pot scraps the bottom when taking it out. Need to push pot up scratches hot plate
Written by a customer while visiting cuisinart.com
Posted by: Nancy Stark
Gender:Female
Verified Purchase:Yes
Very sturdy composition, with a built in filter for extra smooth coffee
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Broken after 3 years
on January 20, 2026
Posted by: Kathy317
Bought this on 12.28.2023.
Absolutely loved it. Here it is 1.18.2026. It is broken. It makes a wheezing noise and will not make a full pot of coffee. Filters are changed every month and cleaned when clean light csme on. Guess I sm old school snd believe that this brand is top notch. Use to be. Old one lasted over 10 years plus.
Absolutely loved it. Here it is 1.18.2026. It is broken. It makes a wheezing noise and will not make a full pot of coffee. Filters are changed every month and cleaned when clean light csme on. Guess I sm old school snd believe that this brand is top notch. Use to be. Old one lasted over 10 years plus.
Response from cuisinart.comBy Cuisinart, January 21, 2026
We are very sorry to hear your coffee maker has stopped working and understand how frustrating this must be, especially after years of enjoying your previous unit. This unit is covered under Cuisinart’s 3-year limited warranty, and our Consumer Assistance team can help troubleshoot the issue or arrange a repair or replacement. Please contact them at 1-800-726-0190 for support.
Written by a customer while visiting cuisinart.com
Posted by: GMass
Gender:Male
Verified Purchase:Yes
We broke the carafe on our existing Cuisinart coffee maker and decided to buy the updated model. We liked the way it looked and it was just as easy to work as the older model. We had an issue with the carafe leaking, my wife called customer care and they immediately sent out a new carafe, the original had a slight gap in the form which caused the leak. We are very happy how they helped us and love the new coffee maker. This would be our 3rd Cuisinart in 20 years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Good, like the larger capacity and the dark brew feature. Miss my old metal carafe that kept coffee warm. Hate leaving burner on to keep coffee warm.
Written by a customer while visiting cuisinart.com