Customer reviews from cuisinart.com
Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Average customer rating
4.6
(5,863 Reviews)
Rating breakdown 5,863 reviews
5 Stars
4,288
4 Stars
994
3 Stars
313
2 Stars
137
1 Star
131
92%of customers recommend this product.
(
4,409 out of
4,795)
Customer Reviews for Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Posted by: MikeSr
Gender:Male
Verified Purchase:Yes
This coffee maker is the easiest to use and operate. Whether it is 2 or 14 cups, the coffee tastes great, like it should.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: DBSP
Gender:Female
Verified Purchase:Yes
This is my second Cuisinart coffee maker. Absolutely love !!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JVMH
Verified Purchase:Yes
I always purchase the Cuisinart 14 cup as it is a quality product. Have had 6-7 total so far.
Brews quickly but after 3 years, the brewing gets slower so know its time to replace. Love the auto programmer; coffee tastes great. We use paper filters vs the permanent.
Only downside to this product are
1. the bottom where coffee pot sits does scorch and becomes difficult to clean & coating starts to come off even wiping gently
2. sometimes the pot leaks when pouring.
Only downside to this product are
1. the bottom where coffee pot sits does scorch and becomes difficult to clean & coating starts to come off even wiping gently
2. sometimes the pot leaks when pouring.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Rose Sotero
Gender:Female
Verified Purchase:Yes
This is my second Cuisinart coffeemaker. I love the fact that the coffee is consistently hot, great brew.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Billy’s Disappointed
Verified Purchase:Yes
Very easy to overflow when brewing in programmed mode. Makes a big mess. 3 times in the first month I have used it.
After filling the coffee grounds you need to be sure to fit the plastic cone in the notch and PUSH DOWN with the carafe in place to be absolutely sure the spring loaded valve is opened.
Very easy to do this wrong. Other coffee makers I have owned are no where near as difficult as this one.
After filling the coffee grounds you need to be sure to fit the plastic cone in the notch and PUSH DOWN with the carafe in place to be absolutely sure the spring loaded valve is opened.
Very easy to do this wrong. Other coffee makers I have owned are no where near as difficult as this one.
Response from cuisinart.comBy Cuisinart, January 15, 2026
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. If you need any assistance, our Consumer Assistance Center is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: JWP001
Gender:Male
Verified Purchase:Yes
Come on. It's a coffee maker. No frills but is reliable, solid, and works perfectly every time. It says "Cuisinart" on the front so my neighbors know I'm very stylish.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Coffee buyer
Gender:Male
Verified Purchase:Yes
I gave it four stars due to one of the feet being slightly defective, and it has a slight wobble
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: KelleyCouch
Gender:Female
Verified Purchase:Yes
The coffee maker seems great - easy to use, relatively quick, all the things a coffee maker should be…. But… I can’t seem to get it to make a GOOD pot of coffee…. I have tried three different kinds/brands/roasts and none of them have been drinkable. All have little to no flavor and just taste like hot brown water. Just can’t figure it out compared to my last cheapie coffee maker….
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 21, 2026
Thank you for sharing your experience — we’re glad to hear you find the coffee maker easy to use, but we’re sorry the flavor hasn’t met expectations. For best results, we recommend using freshly ground coffee, ensuring the correct coffee-to-water ratio, and confirming the brew strength setting is properly selected. Our Consumer Assistance team would be happy to help troubleshoot and improve your brewing results at 1-800-726-0190.
Written by a customer while visiting cuisinart.com