Customer reviews from cuisinart.com
Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Average customer rating
4.6
(5,864 Reviews)
Rating breakdown 5,864 reviews
5 Stars
4,289
4 Stars
994
3 Stars
313
2 Stars
137
1 Star
131
92%of customers recommend this product.
(
4,410 out of
4,796)
Customer Reviews for Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Posted by: Kisaman
Verified Purchase:Yes
Continuous coffee grain overflow regardless of grind size or quantity.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 8, 2026
Thank you for sharing your feedback. We’re sorry to hear about the coffee grounds overflowing during brewing. To help prevent this, please make sure to use only one filter—either the included gold-tone filter or a paper filter—never both at the same time, and ensure it is properly seated in the basket. If you continue to experience issues, our Consumer Service team at 1-800-726-0190 is available to assist. We appreciate you taking the time to share your experience, as it helps us continue to improve our products.
Written by a customer while visiting cuisinart.com
Posted by: Mad consumer
Gender:Female
Verified Purchase:Yes
Pot already doesn’t work properly after only about 30 days
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 9, 2026
We’re sorry to hear your pot isn’t working properly so soon. This unit is backed by a three-year warranty, and our Consumer Assistance Center can help troubleshoot or assist with a replacement—please call 1-800-726-0190 for support. We appreciate your feedback and hope to provide a better experience.
Written by a customer while visiting cuisinart.com
Posted by: TERESA L
Gender:Female
Verified Purchase:Yes
Excellent coffee maker. It has great capacity, the coffee tastes delicious and consistent every time, and it's perfect for daily use, practical, and very reliable. Definitely great purchase
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Webstar
Verified Purchase:Yes
Love our new Cuisinartprogrammable coffee maker! It,s simple and efficient. It has it all over our old Mr. Coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Lily732
Gender:Female
Verified Purchase:Yes
Luv this pot and the larger cup capacity - 14 cups vs 12 cups. 🙂
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
We've owned this pot for a couple of weeks now, and are finding it easy to operate (programming it is a breeze) and capable of making one fine batch of coffee. We've had trouble in the past with baskets that overflow, leading to grounds getting stuck in the lines, but the deeper basket on this one seems to prevent that (at least for now). I like the fact that it allows us to select the brew strength, as well as the extra hot warming capability, though I really wish this one would allow us to keep the coffee warm over two hours without remembering to reset it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
My new 14 cup coffee maker has better features than my 7 year old 12C had. I love it! I'm glad I upgraded.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Rob W.
Gender:Male
Verified Purchase:Yes
This coffeemaker replaced a worn-out B&D and was an improvement right out of the box. Easy to use, nice features and bonus- 14 cups not 12. Just a good choice all around.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com