Customer reviews from cuisinart.com
Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Average customer rating
4.6
(5,864 Reviews)
Rating breakdown 5,864 reviews
5 Stars
4,289
4 Stars
994
3 Stars
313
2 Stars
137
1 Star
131
92%of customers recommend this product.
(
4,410 out of
4,796)
Customer Reviews for Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Posted by: 64Carol
Gender:Female
Verified Purchase:Yes
For 13 years we have purchased this coffee maker 3 time. The first one lasted 5 years. Now we have 2 that work great! They are programable & you can set the temperature of the coffee. We won't change! We like it hot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Aeddy
Gender:Male
Verified Purchase:Yes
The coffee pot makes a delicious cup of coffee.
But the heat plate is scuffing already not even a month old. Don't believe that's right?
Other than that its perfect.
But the heat plate is scuffing already not even a month old. Don't believe that's right?
Other than that its perfect.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: RealtorJ
Verified Purchase:Yes
This is another purchase of the same item that I have bought 2 other times. We love this coffee pot. Will not have any other make.
Written by a customer while visiting cuisinart.com
Posted by: Java hound
Gender:Female
Verified Purchase:Yes
Great coffeemaker. I love that it has the charcoal filter to improve the flavor of the coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: David in Delaware
Verified Purchase:Yes
The coffee maker is fine, but the lid (water dispensing lid) does not open far enough to pour all the water in the pot into the water reservoir. I either have to leave 2 or 3 tablespoons of water in the pot or raise it up above the lid to have room to pour out the last of the water. I did not have this problem with my 12-cup Cuisinart, which I replaced with this 14 -cup machine.
Response from cuisinart.comBy Cuisinart, December 5, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want you to know that we genuinely value your review. Your input is incredibly important to us, and we take all customer feedback seriously as we work to improve our products and overall experience. Please know that your comments will be shared with our team and used to help guide future product development. We appreciate you giving us the opportunity to do better.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Coffee is weak and barely warm.
on December 4, 2025
Posted by: Anonymous
This coffee maker has two big problems: The coffee that it brews is very weak (I have it set on Bold and am using my usual coffee:water ratio), and secondly the coffee is not hot, even immediately after brewing. Could this be a lemon? Should I return it to the seller or will Cuisinart replace it directly?
Response from cuisinart.comBy Cuisinart, December 9, 2025
Thank you for your feedback, and we’re sorry for the trouble you’ve experienced. Many of our products are covered by a 3-year warranty, so please contact our Customer Service team at 1-800-726-0190 so we can assist you further. We appreciate you bringing this to our attention.
Written by a customer while visiting cuisinart.com
Posted by: Buddy Denny
Gender:Male
Verified Purchase:Yes
My wife and I have only used the Quisinart coffee makers for many years. They are super reliable and make a superb pot of coffee. You can find cheaper machines, but you will not find a better brewer that you will have for years to come and deliver a great pot each time you use it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ida R
Gender:Female
Verified Purchase:Yes
My second Cuisinart coffee maker and I love it. It's easy to program, makes great coffee and I would recommend it to anyone who enjoys a good cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com