Customer reviews from cuisinart.com
Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Average customer rating
4.6
(5,864 Reviews)
Rating breakdown 5,864 reviews
5 Stars
4,289
4 Stars
994
3 Stars
313
2 Stars
137
1 Star
131
92%of customers recommend this product.
(
4,410 out of
4,796)
Customer Reviews for Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Posted by: Sanfrantom
Gender:Male
Verified Purchase:Yes
The Cuisinart DCC-3200 is a beautiful coffee maker that’s easy to setup. Just read the easy to understand instructions manual that comes with it. It brews an excellent, hot cup of coffee whether it’s for 1 of up to 14. Each cup portion is just 5 ozs. (small cup) so keep that in mind. A full 14 cup pot will yield about 8-9 mug size servings. It takes a little longer to brew coffee in this machine which is a plus because the water is extracting all the oils and flavors from the grounds for a smooth, rich and satisfying cup of coffee. This is a quality built coffee machine that should last for years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: IrisillaS
Verified Purchase:Yes
I received my new Cuisinart Coffee Maker in a timely manner, did the prep as instructed, filled it with water & plugged it in. When I came back into the kitchen, all the water had drained out of the tank, none went into the carafe. My long history with Cuisinart Coffee Maker's only seem to last less than a year. The burner usually starts getting tarnished and the Coffee brewing keeps getting longer and clogging up, even after very carefully measuring and doing my clean outs. I switched to a KitchenAid and hopefully my dollar goes further & can have an enjoyable cup of coffee now. Cuisinart it's time to step up!
Response from cuisinart.comBy Cuisinart, March 30, 2026
Thank you for sharing your experience, and we’re glad to hear your return process was hassle‑free. We’re sorry to hear about the water flow issue and long‑term performance concerns; issues like this can sometimes be related to reservoir seating, mineral buildup, or internal flow restrictions despite proper cleaning. Thank you for your feedback, as it helps us identify opportunities for improvements in future models.
Written by a customer while visiting cuisinart.com
Posted by: Wilson the Coffee Lover
Gender:Male
Verified Purchase:Yes
Was questioning the thought of purchasing an older type coffee provider unit when it seems everyone else was into single serving dispensers. Did some thinking on whether the quality of the brew would be comparable, would the temperature be adequate, would it taste as good. Well, to say this unit is not the same in any way to the units we’ve previously owned is an accurate description. Cuisinart has upgraded and beat out other manufacturers in all capacities. Coffee is hot, it has great flavour, it brews quickly and it beats out the single serve competitors on cost per cup every time.
We drink a few cups each morning and the economics of using this unit are hands down a home run. Highly recommended this unit.
We drink a few cups each morning and the economics of using this unit are hands down a home run. Highly recommended this unit.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dennis S
from Austin, Texas
Gender:Male
Verified Purchase:Yes
I purchased this coffeemaker after Christmas replacing a 12 cup Cuisinart coffeemaker. This coffeemaker makes an extreme amount of noise when brewing coffee. When pouring coffee from the 14 cup carafe when it is full, it is almost impossible to not have coffee spill onto the table unless it is poured EXTREMELY SLOWLY. The third problem is just like my previous 12 cup coffeemaker when opening the lid to remove the old filter, water pours out behind the coffeemaker onto the counter top. This last problem could be easily be remedied by the manufacturer by making the lip on the back of the coffeemaker a little deeper and have it go all the way across the back.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: LaCosta
from Minnesota
Gender:Female
Verified Purchase:Yes
I am on my 3rd Cuisinart 14 cup coffeemaker, not because I have one in each of my vacation homes either. I love the capacity of this pot and the speed at which it delivers my morning cup. However, the way the condensation runs out the back of the maker every time I open the lid to refill the chamber is getting a little better each time I buy a new one. A small molding modification in the plastic that would force the condensation down into the chamber would solve this. Also, the pot has shorted out twice on me. Yes, smoke (no fire) to the point that I had to toss it out in a snow bank last winter. This happens after the brew cycle is complete and the maker is just heating.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Coffee Dave
from San Leandro CALIFORNIA
Gender:Male
Verified Purchase:Yes
This is my third Cuisinart coffee maker and it is the best one yet. It brews hotter which makes my coffee taste better.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Blue light disaster
on December 4, 2025
Posted by: Kall
Gender:Male
Makes good coffee however the blue light is a disaster. Blue lights are horrible for dark rooms, blinding as many know any color is better than blue, i will return this for that reason.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re sorry to hear about your experience and truly appreciate you sharing your feedback. Your satisfaction is very important to us, and we take all customer input seriously as we work to improve our products and services. Thank you for giving us the opportunity to do better.
Written by a customer while visiting cuisinart.com
Posted by: emwong74
from Westchester, New York
Gender:Female
Verified Purchase:Yes
I love this coffeemaker! I ditched the Keurig and replaced it with this one. The coffee is stays hot, tastes great and the machine does not take a lot of counter space. I’ve had several drip coffee makers in the past, this is my favorite!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com