Customer reviews from cuisinart.com
Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Average customer rating
4.6
(5,864 Reviews)
Rating breakdown 5,864 reviews
5 Stars
4,289
4 Stars
994
3 Stars
313
2 Stars
137
1 Star
131
92%of customers recommend this product.
(
4,410 out of
4,796)
Customer Reviews for Cuisinart - Refurbished Excellent - 14-Cup Coffee Maker - Black/stainless
Posted by: Art Aaronson
Gender:Male
Verified Purchase:Yes
Easy to operate, efficient and does not overtake space
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Halbred
Verified Purchase:Yes
A nice simple coffee maker that looks great and delivers consistently delicious coffee every morning. The best way to start the day!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: SFin SC
Gender:Female
Verified Purchase:Yes
This is my third Cuisinart Coffee Maker. They seem to have a lifespan of a few years and I always replace it with the same since I like it so much.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
A little disappointed
on January 26, 2026
Posted by: Carole v
Gender:Female
I want to like this coffee maker.
It makes a good cup of coffee.
However I am concerned that the hot plate will not last. When I slide the glass carafe onto the hot plate it does not glide smoothly. There is some kind of white powder on it and it is now is on the bottom of the glass pot. It seems to be getting worse. I wonder if the glass carafe is a bit too larger for the hot plate/unit causing a “rubbing” ???
I purchased this coffee maker in September 2025. Cuisinart is a brand I trust, but I have lost confidence in this coffee maker.
It makes a good cup of coffee.
However I am concerned that the hot plate will not last. When I slide the glass carafe onto the hot plate it does not glide smoothly. There is some kind of white powder on it and it is now is on the bottom of the glass pot. It seems to be getting worse. I wonder if the glass carafe is a bit too larger for the hot plate/unit causing a “rubbing” ???
I purchased this coffee maker in September 2025. Cuisinart is a brand I trust, but I have lost confidence in this coffee maker.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 29, 2026
Thank you for sharing your experience. It sounds like the hot plate may have some mineral buildup, which can leave residue and affect how the carafe slides. We recommend gently cleaning the hot plate with a damp cloth and a mild solution of vinegar and water to remove any buildup. If issues persist or you need further assistance, please contact our Consumer Assistance team at 1-800-726-0190—we’re happy to help restore your confidence in your Cuisinart.
Written by a customer while visiting cuisinart.com
Posted by: J Rod
Gender:Female
Verified Purchase:Yes
This coffee machine has been a life changer for our busy mornings. Being able to wake up with a fresh pot of coffee is only one of the great benefits of this machine. It’s easy to use, clean, and creates a delicious pot of coffee without the plastic taste some other machines leave.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Frank28
Gender:Male
Verified Purchase:Yes
The pot drips when pouring and an extra hour staying on would be nice
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, January 29, 2026
We’re glad you’re using your Cuisinart product, but we’re sorry for the inconvenience with the pot dripping. The unit is designed to pour cleanly and shut off automatically for safety, but it shouldn’t cause ongoing frustration. Your feedback will be shared with our product team for future improvements. For guidance or support, please contact our Consumer Assistance team at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: Bill Si
Verified Purchase:Yes
This coffee maker is a valued addition to my kitchen and brews absolutely delicious coffee! Easy to clean and maintain, I only wish I had purchased it long ago.
Written by a customer while visiting cuisinart.com
Posted by: Dbabaroo
Gender:Male
Verified Purchase:Yes
We found the Cuisinart DC 3200 14 cup capacity easy to setup. We also like how easy it was to program the Cuisinart to auto brew each morning and so far we have not encountered any issues. One last thing we would like to mention is we like using the 1 to 4 cup option. Cleaning up the carafe is a breeze.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com