Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Customer Rating
5
Great upgrade
on March 5, 2025
Posted by: JimHimself
[This review was collected as part of a promotion.] Really loved the upgrade from my Flip4, which I was using before good phone love. The compact size makes more sense to me than a fold. Just, you know, because if I wanted to use a tablet, I would use my tablet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone. I love all the new features.
on March 21, 2025
Posted by: SamsungForever
[This review was collected as part of a promotion.] I love the new features especially the side button that detects your finger print to sign-in. I also like the feel of the phone. It doesn't feel flimsy or easily breakable. I just really love my phone.
Value
5
Response from Samsung USBy R&R Team, March 21, 2025
Thank you for sharing your thoughts on the Galaxy Z Flip6! It's great to know you're enjoying the fingerprint sensor, which provides quick and secure sign-ins. The sturdy design, featuring a durable FlexHinge and Corning Gorilla Glass Victus 2, ensures it feels solid and reliable in your hands. With its thoughtful engineering and premium materials, the Galaxy Z Flip6 strikes a perfect balance between style and durability. We're thrilled that it's delivering such a satisfying experience and has become a device you truly love! For any questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Richard
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Samsung continues to improve the flip phone with every new release!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 8, 2025
Howdy Richard,
Thank you for sharing your thoughts on the Galaxy Z Flip6! It’s wonderful to hear that you’re enjoying the phone and appreciating the constant advancements Samsung makes with each new release in the Z Flip series phone. The Galaxy Z Flip6 truly stands out with its innovative design and features that blend style and functionality, along with the benefits of Galaxy AI. We’re thrilled to know it’s meeting your expectations. If you’d like to explore more of its capabilities or learn tips to maximize your device’s potential, be sure to check out the YouTube video linked below. We appreciate your feedback and your loyalty to Samsung!
Introducing Galaxy Z Fold6 and Z Flip6 | Samsung
https://www.youtube.com/watch?v=_Cf_Thff044
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Flip6! It’s wonderful to hear that you’re enjoying the phone and appreciating the constant advancements Samsung makes with each new release in the Z Flip series phone. The Galaxy Z Flip6 truly stands out with its innovative design and features that blend style and functionality, along with the benefits of Galaxy AI. We’re thrilled to know it’s meeting your expectations. If you’d like to explore more of its capabilities or learn tips to maximize your device’s potential, be sure to check out the YouTube video linked below. We appreciate your feedback and your loyalty to Samsung!
Introducing Galaxy Z Fold6 and Z Flip6 | Samsung
https://www.youtube.com/watch?v=_Cf_Thff044
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Always Finding New Tricks
on April 5, 2025
Posted by: Adaptinator
[This review was collected as part of a promotion.] I use this phone for work as well as my own personal use. It's compact so I can always have it on hand and tough enough to withstand dropping it on the off chance it slips out of my hand or pocket.
What I really appreciate is every time I notice I need to automate something or find a new way to improve my day to day life, there is a way for the phone to adapt with me. I love using the routines and modes to improve my day to day life.
Value
5
Response from Samsung USBy R&R Team, April 15, 2025
Thanks for reaching out with your feedback on the Galaxy Z Flip6. It's great to see how the Galaxy Z Flip6 fits so well into your daily life. Its compact design means it's always easy to carry, and the durable build gives you confidence even if accidents happen. The routines and modes powered by Galaxy AI seem to have made a real impact, helping you simplify tasks and improve productivity. Your experience shows how thoughtfully designed the Galaxy Z Flip6 is for work and personal use. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: sdsd
from VA
Expertise:Intermediate
Verified Purchase:Yes
Great battery life. Great design. Awesome phone. Big screen, yet small enough to carry comfortably in pocket.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 10, 2025
Hey sdsd,
Thank you for sharing your experience with the Galaxy Z Flip6! This device is packed with features yet small enough to fit in your pocket. It represents the ultimate innovation with durability in mind. Did you know that the Galaxy Z Flip6 is equipped with a durable Flex Hinge and reinforced with an Enhanced Armor Aluminum frame and Corning® Gorilla® Glass Victus®? Additionally, it has an IP68 water resistance rating. The device has been engineered for endurance, allowing for approximately 200,000 folds, which translates to nearly 10 years of usage from a single device. We hope you continue to enjoy everything your Galaxy Z Flip6 has to offer. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip6! This device is packed with features yet small enough to fit in your pocket. It represents the ultimate innovation with durability in mind. Did you know that the Galaxy Z Flip6 is equipped with a durable Flex Hinge and reinforced with an Enhanced Armor Aluminum frame and Corning® Gorilla® Glass Victus®? Additionally, it has an IP68 water resistance rating. The device has been engineered for endurance, allowing for approximately 200,000 folds, which translates to nearly 10 years of usage from a single device. We hope you continue to enjoy everything your Galaxy Z Flip6 has to offer. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Wieslaw
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Slow phone. Slower than my old phone note 20 ultra Bad camera. Very bad camera flash light.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, April 28, 2025
Good day Wieslaw,
Thank you for sharing your experience with your Galaxy Z Flip6. We understand how important it is for your phone to perform at its best, which is why the Galaxy Z Flip6 is designed to stand out. Featuring a 120Hz refresh rate and up to 2,600 nits of peak brightness for HDR content, your phone responds quickly. With 12GB of RAM, you can multitask more efficiently. To prevent your phone from slowing down, you can manage it through Device Care in the Settings menu.
The article linked below explains how to keep your phone running smoothly. Additionally, your phone's flashlight brightness can be adjusted to suit your needs, whether you need a brighter or dimmer light. To do this, open the Quick Settings panel by swiping down from the top right corner of your screen. Tap and hold the Flashlight icon, then turn on the flashlight by tapping the switch. You can adjust the brightness level using the slider.
Please refer to the article link provided for more information about your device's flashlight and how to adjust the settings. We appreciate you taking the time to reach out, and thank you for being a valued Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use the flashlight on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003351/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Flip6. We understand how important it is for your phone to perform at its best, which is why the Galaxy Z Flip6 is designed to stand out. Featuring a 120Hz refresh rate and up to 2,600 nits of peak brightness for HDR content, your phone responds quickly. With 12GB of RAM, you can multitask more efficiently. To prevent your phone from slowing down, you can manage it through Device Care in the Settings menu.
The article linked below explains how to keep your phone running smoothly. Additionally, your phone's flashlight brightness can be adjusted to suit your needs, whether you need a brighter or dimmer light. To do this, open the Quick Settings panel by swiping down from the top right corner of your screen. Tap and hold the Flashlight icon, then turn on the flashlight by tapping the switch. You can adjust the brightness level using the slider.
Please refer to the article link provided for more information about your device's flashlight and how to adjust the settings. We appreciate you taking the time to reach out, and thank you for being a valued Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use the flashlight on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003351/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: AmyB
from Nh
Expertise:Intermediate
Verified Purchase:Yes
Just bought my 2nd Samsung Flip and I love it. I even got my dad one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you so much for sharing your love for the Galaxy Z Flip6, Amy! It's great to know that you bought your second one and that your dad is now enjoying it too! The innovative design of the Z Flip6 really makes it stand out, and we’re glad it’s become a favorite in your family. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Not so happy with this phone
on June 4, 2025
Posted by: Needanewphone1
[This review was collected as part of a promotion.] This phone has nothing but issues since the first day i got it. It over heats
I have to keep restarting it because i get a message from device care saying my phone needs to restart. Btw this happens several times a day!
It will not allow me to add to my contacts. When i touch the plus button it goes back to the home screen. I do not recommend it at all.
I have to keep restarting it because i get a message from device care saying my phone needs to restart. Btw this happens several times a day!
It will not allow me to add to my contacts. When i touch the plus button it goes back to the home screen. I do not recommend it at all.
Value
1
Response from Samsung USBy R&R, June 6, 2025
Hello There,
Thank you for taking the time to share your experience. We truly appreciate your feedback and understand the importance of smooth and reliable performance when selecting a new device. The Galaxy Z Flip6 offers a fresh take on mobile technology, combining portability, design, and innovation in one impressive package. If you frequently find that your phone overheats, it may be time for a software update. When you receive a notification, please allow your phone to cool down before restarting it. For more information, we recommend checking out the online resource titled “Keep your Galaxy device at its normal operating temperature.” If you require additional assistance, please contact our Samsung Support Team. The Galaxy Z Flip6 is an exceptional choice for anyone eager to explore the next chapter in mobile technology. Thank you for being a valued Samsung customer!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience. We truly appreciate your feedback and understand the importance of smooth and reliable performance when selecting a new device. The Galaxy Z Flip6 offers a fresh take on mobile technology, combining portability, design, and innovation in one impressive package. If you frequently find that your phone overheats, it may be time for a software update. When you receive a notification, please allow your phone to cool down before restarting it. For more information, we recommend checking out the online resource titled “Keep your Galaxy device at its normal operating temperature.” If you require additional assistance, please contact our Samsung Support Team. The Galaxy Z Flip6 is an exceptional choice for anyone eager to explore the next chapter in mobile technology. Thank you for being a valued Samsung customer!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US