Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Customer Rating
5
Z Flip6 - Delightful
on August 24, 2025
Posted by: BarbsZZZ
[This review was collected as part of a promotion.] I'm so happy with my Flip6. While I enjoyed my Flip3, this version had better quality photos and the AI, which I swore I'd never use, has given me deeper insights into every subject matter. Who knew?
I'm not much of a photographer, so there are no images to share. I use the camera mostly to photograph documents and I cannot share those. I'm looking forward to a Z Flip7 or 8. This phone is easy to use, compact and easy on my hands. The bigger phones are to hard to handle for me.
I'm not much of a photographer, so there are no images to share. I use the camera mostly to photograph documents and I cannot share those. I'm looking forward to a Z Flip7 or 8. This phone is easy to use, compact and easy on my hands. The bigger phones are to hard to handle for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pocket Sized Samsung Magic
on August 24, 2025
Posted by: CattleDogMom
[This review was collected as part of a promotion.] I love my Samsung Z Flip 6! I previously had a Samsung Z Fold and was nervous about making the switch. After using the Z Flip for a year, I can say I don't miss the bigger screen or bulk of the Z Fold. I love the way the Z Flip fits in my pocket and I don't have to worry about it falling out. When folded out, the screen is comparable to other phones currently on the market. I currently have a silicone case on my Z Flip and have dropped it. The phone is durable and no damage can be seen from the drops.
I use my Z Flip for both personal and professional use. When listening to music, I love that I can pause or change songs on the small front screen. For work, I love the ease of navigating between multiple screens and programs. Sometimes, I find it easier to use my Z Flip than my work computer.
Overall, I highly recommend the Samsung Z Flip 6. As someone who is reviewing the phone after using it for a year, I can honestly say, I've had no problems. I've dropped it, it's gotten dusty, and I open my Z Flip multiple times daily. It truly is a great phone, that doesn't lack any tech features/options, that fits in your pocket.
I use my Z Flip for both personal and professional use. When listening to music, I love that I can pause or change songs on the small front screen. For work, I love the ease of navigating between multiple screens and programs. Sometimes, I find it easier to use my Z Flip than my work computer.
Overall, I highly recommend the Samsung Z Flip 6. As someone who is reviewing the phone after using it for a year, I can honestly say, I've had no problems. I've dropped it, it's gotten dusty, and I open my Z Flip multiple times daily. It truly is a great phone, that doesn't lack any tech features/options, that fits in your pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen issues!
on August 24, 2025
Posted by: NoLongerASamsungFab
[This review was collected as part of a promotion.] About 4 months after getting device a small dot appeared on right hinge side on the screen. Over time that spot turned into a half circle of black. Then a month later the other side started. Samsung wouldn't replace or fix it. I'm an international traveler and bought it in an emergency when my old phone stopped working while abroad. I had other flip phones with zero issues. I feel it's made cheap.
Value
1
Response from Samsung USBy R&R, August 25, 2025
Hey there,
Thank you for sharing your perspective on your Galaxy Z Flip6. The display design is a key part of the foldable experience, which has been created for smooth folding and long-term durability. Since we are not fully informed about your device, whether it was purchased in the U.S. or internationally may influence the options available to you. We encourage you to contact our Samsung Support Team for more information about your warranty and repair options. We look forward to hearing from you. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your perspective on your Galaxy Z Flip6. The display design is a key part of the foldable experience, which has been created for smooth folding and long-term durability. Since we are not fully informed about your device, whether it was purchased in the U.S. or internationally may influence the options available to you. We encourage you to contact our Samsung Support Team for more information about your warranty and repair options. We look forward to hearing from you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Flip phone
on August 24, 2025
Posted by: Bridge353
[This review was collected as part of a promotion.] I love the flip 6. It has great quality. Everyone comments on it. I wish I knew how yo use the Galaxy AI.
Value
4
Response from Samsung USBy R&R, August 28, 2025
Hello Bridge353,
Thank you so much for sharing your thoughts on the Galaxy Z Flip6! It’s wonderful to hear that its design and quality are really making an impression. Regarding Galaxy AI, this device comes packed with easy-to-use features designed to simplify your daily routines, whether it's staying connected or being prepared. Please check out the link provided below for more about Galaxy AI and how it can really enhance your user experience. Taking some time to explore these features can unlock even more ways to make your Galaxy Z Flip6 uniquely yours. We truly value your feedback and appreciate having you as part of the Samsung community.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your thoughts on the Galaxy Z Flip6! It’s wonderful to hear that its design and quality are really making an impression. Regarding Galaxy AI, this device comes packed with easy-to-use features designed to simplify your daily routines, whether it's staying connected or being prepared. Please check out the link provided below for more about Galaxy AI and how it can really enhance your user experience. Taking some time to explore these features can unlock even more ways to make your Galaxy Z Flip6 uniquely yours. We truly value your feedback and appreciate having you as part of the Samsung community.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Tired of the same ol thing? Look no further!
on August 25, 2025
Posted by: DreKares
[This review was collected as part of a promotion.] My galaxy z flip six has revolutionized the way I work communicate, stay social and just about everything else. The galaxy a I really helps organize my daily tasks, messaging and makes life so much easier. Don't hesitate to give Zflip a try!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flip smartphone I could have chosen.
on August 26, 2025
Posted by: buy2live
[This review was collected as part of a promotion.] Love the fingerprint feature, even though I also use it to keep scores in sports, and enjoy games on occasion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool but fragile
on August 27, 2025
Posted by: Jojo12
[This review was collected as part of a promotion.] Galaxy Ai can be helpful. The flip concept is cool but there are a lot of failure points
Value
4
Response from Samsung USBy R&R, August 29, 2025
Hello Jojo12,
Your feedback on the Galaxy Z Flip6 is valued. The Flip series offers an innovative folding design that combines a stylish look with intuitive Galaxy AI tools, making tasks easier, from summarizing to photo editing. While its slim profile makes it portable, many prefer adding a case for extra peace of mind. It’s exciting to see Galaxy AI further enhance your Flip experience, making the phone both smart and enjoyable to use. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Your feedback on the Galaxy Z Flip6 is valued. The Flip series offers an innovative folding design that combines a stylish look with intuitive Galaxy AI tools, making tasks easier, from summarizing to photo editing. While its slim profile makes it portable, many prefer adding a case for extra peace of mind. It’s exciting to see Galaxy AI further enhance your Flip experience, making the phone both smart and enjoyable to use. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is excellent
on August 28, 2025
Posted by: Samsungmama
[This review was collected as part of a promotion.] This phone is amazing i really love it, i recommended it
Value
5
Response from Samsung USBy R&R, August 29, 2025
What is up Samsungmama,
We’re excited to hear how much you enjoy your Galaxy Z Flip6. Its unique, foldable design combined with powerful performance makes it a great device to use every day. It’s wonderful to know it has become one of your favorites, and your recommendation means a lot. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re excited to hear how much you enjoy your Galaxy Z Flip6. Its unique, foldable design combined with powerful performance makes it a great device to use every day. It’s wonderful to know it has become one of your favorites, and your recommendation means a lot. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US