Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Customer Rating
5
This phone is versatile and fun
on August 22, 2025
Posted by: Marinerfan
[This review was collected as part of a promotion.] I love how flexible android devices are and the z flip 6 embodies this with a dash of fun. I particularly enjoy being able to fold it into different angles depending on my use like watching videos, using the flashlight, etc. I also really like how much you can customize the outside screen, including the customizable gifs (soundless videos) slideshow you can create. I also enjoy being able to answer the phone without opening my phone. Also use my phone with Google home and also Samsung wallet. I wish there were more cases available but overall the phone has been really amazing for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Powerful Little Companion
on August 22, 2025
Posted by: KamomilePea
[This review was collected as part of a promotion.] I love my Galaxy Z Flip 6 because it's cute, powerful, convenient, and the AI chat translation has helped tremendously. This phone is absolutely my style. It is cute, and has a lot of attitude and style. I loved the matte pastel color selection (I got yellow.) I use a case that allows me to clip it to belt loops and my bags. When folded it's small enough to look like a cute accessory, and adds to my overall style. I love that the Z Flip 6 is powerful. When I've been out about using it all day, reading on it, using social media, texting, making phone calls it has never died on me. It runs gaming apps smoothly. The camera quality is great. I really love that because it folds I have the option to use the back camera as a selfie camera. And, it's durable. I've dropped it, and it just keeps on Flipping. The phone is also the most convenient phone I've used because of the outer display. I love that I can use the mobile pay option quickly using the outer display. I can quickly check texts, check missed calls, make calls, play music, take photos, use social media, voice record. The outer display is great. The AI chat feature has helped me tremendously. My boyfriend's family has a family group chat that I am included in. They all speak and type in Mandarin. I don't understand or read Mandarin, so before I would have to copy and paste into a translator or ask him if I wanted to know. Now, my Z Flip 6 does it for me, and I feel more included. I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Device
on August 22, 2025
Posted by: Fay22Sh
[This review was collected as part of a promotion.] Having owned the Galaxy Z Flip for eight months, I must say it has been quite impressive. I have awarded it four stars, primarily due to the somewhat inconsistent battery life. While it can last a full day on certain occasions, on others, it may only last for ten hours.
I am particularly fond of its compact design and user-friendly interface. The camera captures stunning photographs, and the Galaxy AI features have proven to be incredibly helpful. I frequently utilize these features for restaurant recommendations on Google, photo editing, and enhancing my emails. Overall, it is a fantastic phone offered at a reasonable price.
Value
4
Response from Samsung USBy R&R, August 28, 2025
Greetings Fay22Sh,
We’re glad you’ve been enjoying your Galaxy Z Flip6 over the past few months. The compact form factor and intuitive camera are designed to make everyday moments easier to capture. It’s wonderful to hear that you are utilizing Galaxy AI to its fullest potential. From restaurant recommendations to photo edits, you have definitely added convenience to your routine. Battery experience can vary based on usage, and we appreciate you sharing your perspective. We recommend optimizing your battery usage based on your needs. For heavier usage, consider dimming the screen brightness or enabling power-saving mode. There are many ways to conserve battery life, and we have linked an article below on how to get the most out of your device’s battery. We really appreciate you highlighting the Flip’s versatility and user-friendly design. Thank you for being part of the Samsung journey. We are happy to have you with us on this ride of innovation.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re glad you’ve been enjoying your Galaxy Z Flip6 over the past few months. The compact form factor and intuitive camera are designed to make everyday moments easier to capture. It’s wonderful to hear that you are utilizing Galaxy AI to its fullest potential. From restaurant recommendations to photo edits, you have definitely added convenience to your routine. Battery experience can vary based on usage, and we appreciate you sharing your perspective. We recommend optimizing your battery usage based on your needs. For heavier usage, consider dimming the screen brightness or enabling power-saving mode. There are many ways to conserve battery life, and we have linked an article below on how to get the most out of your device’s battery. We really appreciate you highlighting the Flip’s versatility and user-friendly design. Thank you for being part of the Samsung journey. We are happy to have you with us on this ride of innovation.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone of the Future
on August 22, 2025
Posted by: ReeLife
[This review was collected as part of a promotion.] This phone is technology that I could not have imagined ten years ago. From Galaxy AI features that make things like taking notes and sending messages while driving so so so easy, but the phone itself is physically so enjoyable to use. You know how pants for women never have pockets or they are to tiny to be useful? Well, my z flip fits in my front pocket! It's compact but so powerful. The camera is AMAZING and the selfie features with the front cover screen are insane.
Believe me, you need a new phone, it must be a Samsung Galaxy, and it must be a z flip 6.
Believe me, you need a new phone, it must be a Samsung Galaxy, and it must be a z flip 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutetly perfect Flip Phone
on August 22, 2025
Posted by: DUFF1174
[This review was collected as part of a promotion.] The phone has plenty of storage, battery lasts a long time even when gaming. Charges Fast. Photos come out crisp and on color
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All I can say is size matters!
on August 22, 2025
Posted by: LEGATUS
[This review was collected as part of a promotion.] The features of this phone are amazing. It all starts with the size for me, it is small and light weight but has no trade offs. All of the tech and battery life still remain.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bad phones
on August 22, 2025
Posted by: Badphone
[This review was collected as part of a promotion.] Purchased my phone back in July 2024 an answer today, August 22, 2025 the phone when you open it the screen is black blank nothing that’s right would bring it back. It was a drop but nothing just so happened. A friend of mine has the same phone and there’s went out the day before. Even try to hard reboot, nothing happens what going on with these phones is this a known problem
Value
2
Response from Samsung USBy R&R, August 26, 2025
Hi there,
Thank you so much for sharing your experience with your Galaxy Z Flip6! We truly appreciate how much this device means to you and are grateful you took the time to tell us about it. The Galaxy Z Flip6 was designed with durability and a more interactive experience to support its structure. It can be really frustrating when your phone isn't responding, especially after you’ve already tried rebooting. At this point, reaching out to our Samsung Support Team might be the best step, they can help you explore all your options. We've partnered with uBreakiFX so you can conveniently visit any of their many locations across the US. Plus, Samsung Care+ offers extra coverage for eligible devices, providing extended protection and peace of mind. Be sure to check if you’re enrolled to see what benefits are available to you. We’re excited to help you get your flip back up and flipping happily again. Thanks again for your review and for being a special part of the Samsung family.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your experience with your Galaxy Z Flip6! We truly appreciate how much this device means to you and are grateful you took the time to tell us about it. The Galaxy Z Flip6 was designed with durability and a more interactive experience to support its structure. It can be really frustrating when your phone isn't responding, especially after you’ve already tried rebooting. At this point, reaching out to our Samsung Support Team might be the best step, they can help you explore all your options. We've partnered with uBreakiFX so you can conveniently visit any of their many locations across the US. Plus, Samsung Care+ offers extra coverage for eligible devices, providing extended protection and peace of mind. Be sure to check if you’re enrolled to see what benefits are available to you. We’re excited to help you get your flip back up and flipping happily again. Thanks again for your review and for being a special part of the Samsung family.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Not Just a Phone, It's the Future in your pocket
on August 22, 2025
Posted by: ZmoreFlip
[This review was collected as part of a promotion.] I've had my Galaxy Z Flip for a while now, and it still puts a smile on my face every time I fold it shut. The design is a brilliant blend of nostalgia and cutting-edge tech. It’s incredibly compact, fitting into any pocket with ease, but opens up to a stunning, full-sized display. Flex Mode is the killer feature I never knew I needed—propping it on a table for hands-free video calls or watching videos is a genuine game-changer.
The real surprise has been Galaxy AI. It has supercharged my daily routine. Being able to circle something in a photo or on a webpage and instantly get search results with Circle to Search feels like magic. I've also used Photo Assist to remove distractions from pictures with a few simple taps, and Live Translate on a phone call is just mind-blowing. These aren't gimmicks; they are deeply integrated tools I now use every day.
The Ecosystem Advantage: As the centerpiece of my setup, the Z Flip is the perfect hub. It’s where I dive deep into my health stats gathered from my Galaxy Watch and Ring via the Samsung Health app. It's the command center for finding my Galaxy Buds and managing all my connected devices. It’s the brain of the entire operation, and it performs flawlessly. If you want a phone that stands out and acts as the core of a powerful ecosystem, the Z Flip is in a class of its own.
The real surprise has been Galaxy AI. It has supercharged my daily routine. Being able to circle something in a photo or on a webpage and instantly get search results with Circle to Search feels like magic. I've also used Photo Assist to remove distractions from pictures with a few simple taps, and Live Translate on a phone call is just mind-blowing. These aren't gimmicks; they are deeply integrated tools I now use every day.
The Ecosystem Advantage: As the centerpiece of my setup, the Z Flip is the perfect hub. It’s where I dive deep into my health stats gathered from my Galaxy Watch and Ring via the Samsung Health app. It's the command center for finding my Galaxy Buds and managing all my connected devices. It’s the brain of the entire operation, and it performs flawlessly. If you want a phone that stands out and acts as the core of a powerful ecosystem, the Z Flip is in a class of its own.
Value
5
Written by a customer while visiting Samsung US