Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Customer Rating
4
Love being able to fold into small square unc
on August 19, 2025
Posted by: Reader
[This review was collected as part of a promotion.] Use it for email, reading newspaper, playing games in addition to making phone calls and texts. Also couldn't do without the calendar. It's only drawback, is that I need to recharge 2 or 3 times a day. Otherwise it's perfect.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hi there!
Thank you so much for sharing your thoughts on the Galaxy Z Flip6! We're excited about the new features like Galaxy AI that aim to make your everyday life easier. We understand the concern about battery drain and want you to know we’re here to support you. Many other users have found helpful tips to boost their battery life and enjoy a better experience. Please feel free to explore the online article linked below for more information. Your reviews are incredibly valuable they help us improve and innovate. We truly appreciate your loyalty to Samsung and thank you for your valuable insights!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your thoughts on the Galaxy Z Flip6! We're excited about the new features like Galaxy AI that aim to make your everyday life easier. We understand the concern about battery drain and want you to know we’re here to support you. Many other users have found helpful tips to boost their battery life and enjoy a better experience. Please feel free to explore the online article linked below for more information. Your reviews are incredibly valuable they help us improve and innovate. We truly appreciate your loyalty to Samsung and thank you for your valuable insights!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This products compact design is outstanding.
on August 19, 2025
Posted by: Bhawaii
[This review was collected as part of a promotion.] The size is perfect. Other phones have become bulky and heavy. The flip 6 can close and fit in your pants, shirt pocket or my favorite jacket pocket with no bulge. The power is great I can charge and use the entire day. I have had many folks like the design and sleepiness. The phone does not generate heat when in my pocket. All devices instant connect to blue tooth. The wifi connects instantly to different networks I have connected to in the past.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not good by any means
on August 19, 2025
Posted by: AJski101
[This review was collected as part of a promotion.] This phone has been in the repair shop twice since new. I really liked the idea of having a foldable compact phone, for my lifestyle. Not the smartest decision I have made by any means. Sadly, very disappointed with this product.
Value
2
Response from Samsung USBy R&R Team, August 21, 2025
Thanks for sharing your honest experience with the Galaxy Z Flip6, AJski101. We take our customers' feedback very seriously and we would like to address your concern. We need to gather some additional information about what you are experiencing. We urge you to reach out to us at Samsung Support so that we can understand what you are going through and work to provide a resolution. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Fancy phone
on August 19, 2025
Posted by: 123456789
[This review was collected as part of a promotion.] The foldable phone presents a unique design that is both compact and eye-catching. Its innovative hinge mechanism allows for seamless opening and closing, providing a satisfying user experience. The vibrant display enhances media consumption, making videos and photos look fantastic. Although the battery life might be a concern for some, the device offers a glimpse into the future of mobile technology. Overall, it is a remarkable achievement in mobile phone design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is far from new but operates perfectl
on August 19, 2025
Posted by: Chris234
[This review was collected as part of a promotion.] I use this phone in a blue collar setting as well as on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has great features and a smooth transition
on August 19, 2025
Posted by: Animegirl92
[This review was collected as part of a promotion.] I like this phone because it has a flip feature and it's one of my favorites because it looks like a phone that doesn't flip also the pictures come out great and the transition that it does from each app is really good the Galaxy AI works perfectly well when asking questions to find my answers
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoy the folding of the phone and the sturdiness
on August 19, 2025
Posted by: Mt6102
[This review was collected as part of a promotion.] The quality of this device is outstanding and unmatched. The phone is very fast and responsive, and the included Samsung AI is extremely useful and accurate. The folding of the phone is extremely useful, just slide it in your pocket. The phone is extremely user friendly Samsung has done a great job with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I still love the compact feature the most!
on August 19, 2025
Posted by: RetroLynx138
[This review was collected as part of a promotion.] I love that I am able to just fold my phone up and put it in my pocket. It makes it so much easier to handle than the "mini tablets" I was carrying before.
I will say, I'm not exactly sure what it would be, but Z Flip 6 doesn't seem to be as user friendly as the Z Flip 5. I do however, enjoy the new Galaxy AI addition to the Z Flip 6.
Value
4
Written by a customer while visiting Samsung US