Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Customer Rating
5
Personally, I love this phone. It has awesome feat
on July 9, 2025
Posted by: Spaz55
[This review was collected as part of a promotion.] And I love the AI on this phone. It helps you do stuff, quicker, faster and less hands. I also liked the fact of the way it's laid out, and it describes what you're looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my flip phone
on July 9, 2025
Posted by: Gray14
[This review was collected as part of a promotion.] Love this phone. Fits in pockets and purses easily. Only issue is the screen can't be viewed while wearing polarized sunglasses - I'm assuming due to the crease from the fold.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love the nostalgia this phone gives me
on July 9, 2025
Posted by: tngethn
[This review was collected as part of a promotion.] The new foldable phone design immediately gives off a retro vibe, bringing back memories of flip phones from the early 2000s. Its integration of advanced AI, however, modernizes the experience, offering smart features for everything from note-taking to photo editing. Whether I'm immersed in a mobile game or juggling work tasks, the device seems to handle everything smoothly and efficiently. This phone is quite handy for school as well, allowing students to take notes and research.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fun product
on July 10, 2025
Posted by: Octo51
[This review was collected as part of a promotion.] I after using my zflip 6 for a yeat, It's an amazing phone, it's fun, a conversation starter and does everything I need plus it has an external screen. I use my phone heavily, almost 7-8 hours a day due to my work, I don't have any complaints except it gets little warm but some of it is on me as I use it a lot. I have also use Galaxy AI for editing some photos and creating some wallpapers and stickers. Overall though, battery life on lower side would love a bigger battery but it's great, 2nd screen is very useful too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
It's okay
on July 10, 2025
Posted by: Mxabeom
from Greensboro, north carolina
It's a cool and nice looking phone to have but if your a clumsy person or break things easy this phone is NOT for you the screen is very very delicate and breaks very easy.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, July 10, 2025
Hello Mxabeom,
Thank you for sharing your perspective on the Galaxy Z Flip6. Its compact design and foldable form definitely turn heads, and it’s great to hear you appreciate its unique aesthetic. Durability is a top priority in our foldable series, and the Z Flip6 is equipped with an Ultra Thin Glass display layered with protective enhancements for everyday use. In addition to the backing of Galaxy Z Assurance, your display also receives an added layer of protection from a screen protector, as well as discounts on screen repairs if necessary. Your feedback helps us continue to refine our innovative foldable experience for tech enthusiasts. Thank you for choosing innovation with Samsung.
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your perspective on the Galaxy Z Flip6. Its compact design and foldable form definitely turn heads, and it’s great to hear you appreciate its unique aesthetic. Durability is a top priority in our foldable series, and the Z Flip6 is equipped with an Ultra Thin Glass display layered with protective enhancements for everyday use. In addition to the backing of Galaxy Z Assurance, your display also receives an added layer of protection from a screen protector, as well as discounts on screen repairs if necessary. Your feedback helps us continue to refine our innovative foldable experience for tech enthusiasts. Thank you for choosing innovation with Samsung.
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Small and well equipped
on July 10, 2025
Posted by: Jimates
[This review was collected as part of a promotion.] Great product, slim and folds to a tiny phone, forget sometimes that I have a cellphone on me. Highly recommend Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best ph ever!
on July 10, 2025
Posted by: DmoeG66on12
[This review was collected as part of a promotion.] Alll new features are awesome especially galaxy Ai!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone. Long way to go in reliability
on July 10, 2025
Posted by: Exia450
[This review was collected as part of a promotion.] Looking forward to the new phone. Unfortunately after only a couple months the charge port stopped working and the phone would freeze up when trying to open it. Had to restart it multiple times and open and close it to get the main screen to work.
Full screen flip technology still has a ways to go to be reliable. Having to use a backup phone until I can fix it.
Do I like it ,yes. However disappointed in the reliability.
Full screen flip technology still has a ways to go to be reliable. Having to use a backup phone until I can fix it.
Do I like it ,yes. However disappointed in the reliability.
Value
2
Response from Samsung USBy R&R, July 11, 2025
Hey there Exia450,
Thank you for letting us know how it is going with your Galaxy Z Flip6. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Your Galaxy Z Flip6 comes equipped with Galaxy Z Assurance. Galaxy Z Assurance is a benefit that comes with all Samsung Galaxy Z Series devices and includes A one-time discounted screen replacement for the foldable screen, discounts on future screen repairs. With uBreakiFix, you have the option to take your device to one of the partnered repair locations. With over 600 locations across the US, there may be a location near you. Please reach out to our Samsung Support Team for further assistance. We are here to help. Thank you for choosing Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how it is going with your Galaxy Z Flip6. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Your Galaxy Z Flip6 comes equipped with Galaxy Z Assurance. Galaxy Z Assurance is a benefit that comes with all Samsung Galaxy Z Series devices and includes A one-time discounted screen replacement for the foldable screen, discounts on future screen repairs. With uBreakiFix, you have the option to take your device to one of the partnered repair locations. With over 600 locations across the US, there may be a location near you. Please reach out to our Samsung Support Team for further assistance. We are here to help. Thank you for choosing Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US