Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Customer Rating
5
Instant Conversation Starter
on July 30, 2024
Posted by: Bayflo
[This review was collected as part of a promotion.] The Samsung Galaxy Fold 6 is a remarkable leap forward in foldable phones. The external screen is more usable than ever, offering a seamless experience when the device is folded. Inside, the expansive main screen is perfect for multitasking and immersive content consumption. Performance is top-notch, The improved camera system delivers impressive photos and video quality, making it a versatile tool for even content creators. The AI features set the phone apart from any other device. Super impressed and eager to see what the future AI updates we get later on.
Overall, the Galaxy Fold 6 is a sophisticated blend of form and function, setting a new standard in the foldable smartphone market.
Overall, the Galaxy Fold 6 is a sophisticated blend of form and function, setting a new standard in the foldable smartphone market.
Value
5
Written by a customer while visiting Samsung US
Posted by: Wendy Li
from Sacramento, CA
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from the Samsung S20 FE and loving it so far! It's just really fun to use honestly, though a good chunk of that is just because of the software upgrades (I didn't know about the google messenger switch or the existence of Good Lock before this phone). There's nothing I miss about my old phone, I am fully satisfied with this new one and am a new fan of Samsung Flips.
I especially love that I was able to set the cover screen to a collection of videos, similar to my lock screen on my old phone. Now I get to watch my cats play whenever I'm missing them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Ca3ry
from Nashua, NH
Expertise:Intermediate
Verified Purchase:Yes
I had a Flip3 which I loved, the Flip6 is even better. I am severely deaf, so the quality of the sound is most important especially since it needs to play directly into my hearing aids. Everything, videos, music phone all play seamlessly via Bluetooth. The camera has also been improved over the Flip3. The phone is beautiful and sturdy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refined Exellence
on August 1, 2024
Posted by: FoldForever
[This review was collected as part of a promotion.] This device is definitely a refined version of the fold 5. I like the new form factor as the square edges and slightly shorter screen ratio help with making the front screen more user friendly. AI features are getting better and better over time. I really only use them for photo editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade
on August 26, 2024
Posted by: Yanmori
[This review was collected as part of a promotion.] The second screen and upgraded camera sas worth the upgrade from a Flip 4. Selfie's using the back camera?? Yes please!
I thought the Galaxy AI was just a gimmick but it made taking the perfect picture so much easier! It opened up a while new world of creative options!
Value
5
Written by a customer while visiting Samsung US
Posted by: Goda
from Kansas
Expertise:Expert
Verified Purchase:Yes
The worst phone ever, it gets so hot and you won't be able to do any work. I hate this phone. It's so weird if you talk to anyone for more then 20 mins this phone heat up and become so hot.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 14, 2025
Hello Goda,
We appreciate your feedback on the Galaxy Z Flip6. This device merges design with functionality, and your insights help us identify areas for progress. Your Samsung phone or tablet may become warm for several reasons, but these do not necessarily indicate a fault. One common reason your device might heat up during calls is that it may need a software update. To check for updates, go to Settings > Device care, then tap Optimize now. Once you see the results, tap Done. Additionally, consider turning off apps running in the background by using the "Background usage limits" feature. For more tips, refer to the online article "Keep your Galaxy device at its normal operating temperature" to learn how to maintain safe operating temperatures. You can optimize your device for the best performance by following these steps. If you're looking into upgrades, this product continues to be an excellent choice. Thank you for choosing innovation with Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We appreciate your feedback on the Galaxy Z Flip6. This device merges design with functionality, and your insights help us identify areas for progress. Your Samsung phone or tablet may become warm for several reasons, but these do not necessarily indicate a fault. One common reason your device might heat up during calls is that it may need a software update. To check for updates, go to Settings > Device care, then tap Optimize now. Once you see the results, tap Done. Additionally, consider turning off apps running in the background by using the "Background usage limits" feature. For more tips, refer to the online article "Keep your Galaxy device at its normal operating temperature" to learn how to maintain safe operating temperatures. You can optimize your device for the best performance by following these steps. If you're looking into upgrades, this product continues to be an excellent choice. Thank you for choosing innovation with Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: 78tech
from Orange County Ca.
Expertise:Intermediate
Verified Purchase:Yes
Great Phone ao far. Cover screen is not very intuitive, usage so far seems limited. Mechanically a big step up from the flip 4 but coul be better on the outer screen i think
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's different. Good and bad
on August 26, 2024
Posted by: Biggsy
[This review was collected as part of a promotion.] I tried this on a promotion cause I've wanted to try one but have been skeptical. I like how small it is when I fold it up and feel like that protects the screen. Trade off is its sometimes an inconvenience to have to reopen the phone to do much and it's small compared to the note 20 I had. It's definitely different, i get alot of comments about it. The battery, while not bad, isn't what I'd expect from a new high tech phone. And the camera, while good normally, doesn't have much to offer in zoom. The phone also over heats when used long. I had maps pulled up on a trip and more than once it said phone needed to cool down and stopped functioning the map app. It has Galaxy AI, but thats to much for me, though I'm sure it's cool if you know what your doing. We'll see how it holds up. So far so good on that, but it's only been a month.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Aloha Biggsy,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and more crisp. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. Your Z Flip6 comes equipped with various AI features for you to immerse yourself into including Suggested Replies, a new feature that suggests text messages using AI so you can respond even when Galaxy Z Flip6 is closed; it's perfect for when you’re on the go. Additional AI features include Live Translate and Interpreter. The camera also gets an AI upgrade by ProVisual Engine which applies optimized image quality to elements of the subject for more picture-perfect portraits. Also take a look at "Use features with Galaxy AI on your Galaxy phone and tablet" to learn more about the new Galaxy AI features you have available. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS10000753/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and more crisp. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. Your Z Flip6 comes equipped with various AI features for you to immerse yourself into including Suggested Replies, a new feature that suggests text messages using AI so you can respond even when Galaxy Z Flip6 is closed; it's perfect for when you’re on the go. Additional AI features include Live Translate and Interpreter. The camera also gets an AI upgrade by ProVisual Engine which applies optimized image quality to elements of the subject for more picture-perfect portraits. Also take a look at "Use features with Galaxy AI on your Galaxy phone and tablet" to learn more about the new Galaxy AI features you have available. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US