Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Customer Rating
5
New Slim modern design
on July 30, 2024
Posted by: Eljio31
[This review was collected as part of a promotion.] I'm absolutely loving my new Samsung ZFold 6! The slim design is a major upgrade, making it feel more premium and sleek in my hands. The new color options are stunning, and I'm obsessed with the one I chose.
One of the things that really impressed me is how seamless the middle division screen is now. It's barely noticeable, unlike prior models where it was a bit of a distraction. The display is gorgeous, and the foldable design is so convenient for multitasking and watching videos.
The AI features are also super helpful, especially the on-call translation. It takes some getting used to, but once you do, it's a game-changer. I've already used it to communicate with friends and family who speak different languages, and it's been incredibly useful.
Overall, I'm thoroughly enjoying my Samsung ZFold 6. It's a powerhouse of a device that's both stylish and functional. If you're in the market for a new phone, I highly recommend giving it a try!
Value
5
Written by a customer while visiting Samsung US
Posted by: bEazy007
from Cincinnati, OH
Expertise:Expert
Verified Purchase:Yes
Crease is considerably less noticeable and cameras are better! Build is best on a Z FLIP so far and squarer edges make look more like a slab phone than ever! Very Pleased!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: DADA491
from S.I.
Expertise:Expert
Verified Purchase:Yes
This one hit the mark. Has it all and still learning all the tricks.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone experience out there
on July 28, 2024
Posted by: Osobea
[This review was collected as part of a promotion.] This phone is so light and easy to carry around. I can watch YouTube, browse websites, and read ebooks on it like no other phone. The AI features are really cool, like being able to circle to search images and add finishing touches to pictures it also helps me compose my messages much better, And there are so many more AI features that I didn't even mention in this review. No other phone can do all these things as well as this one. This phone is a real game changer, I'm glad I made the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better every year!
on July 30, 2024
Posted by: Solardude
[This review was collected as part of a promotion.] Galaxy AI is pretty cool, the pictures you can modify are crazy! Feels more refined over the fold five too. Software is improved, battery life is better and it's noticeably thinner. Being a little wider is appreciated.
Value
5
Written by a customer while visiting Samsung US
Posted by: Unsatisfied Customer
Expertise:Expert
Verified Purchase:Yes
Already have a weird light streak on the folding area within less than 2 weeks of owning it. It was a hassle to get answers on how to get it fixed without paying for repairs. Apparently, it falls under warranty but only because it's been 2 weeks. Also, camera sucks unless the pictures are at arm's length.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 6, 2024
Aloha,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen as we carry in the last bag of groceries in from the car, to accidentally losing our phone while running errands, or when someone decides to steal your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Samsung Care+ has you covered. Talk about the ultimate peace of mind! You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen as we carry in the last bag of groceries in from the car, to accidentally losing our phone while running errands, or when someone decides to steal your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Samsung Care+ has you covered. Talk about the ultimate peace of mind! You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the flip
on August 26, 2024
Posted by: Bonezz
[This review was collected as part of a promotion.] I really love the flip phone I have tried other ones and this one is the best. The fold is okay, it's just really heavy. So I decided to go back to the flip, and the 6 has a lot of different things. Things that are new. I'm hoping that when you fold it after a while. It gets dirt underneath there. I'm hoping that Samsung fix that because it seems like almost every year around the time it turns a year old. That's when it starts getting that in there, but other than that. I'm a flip girl.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible phone
on August 26, 2024
Posted by: Reba2518
[This review was collected as part of a promotion.] Unfortunately the phone broke within a month of purchasing it. Had to go back to old phone even though I'm still paying [an arm and a leg] for the new one.
Value
1
Response from Samsung USBy Social Commerce, August 29, 2024
Howdy Reba2518,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further. I recommend reaching out to Samsung Support if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further. I recommend reaching out to Samsung Support if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US