Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Posted by: flip6
from Hoboken, new jersey
Expertise:Intermediate
Verified Purchase:Yes
Just a different phone than my flip3. Not very happy with it
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
4
Response from Samsung USBy Social Commerce, August 7, 2024
Hiya Flip6,
Thanks for taking the opportunity to share your thoughts with us regarding your recent purchase of your Samsung Galaxy Z Flip6. Your opinion is welcomed as we continue leading the charge on innovation. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having any information available regarding what you may be currently experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Thanks for taking the opportunity to share your thoughts with us regarding your recent purchase of your Samsung Galaxy Z Flip6. Your opinion is welcomed as we continue leading the charge on innovation. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having any information available regarding what you may be currently experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Written by a customer while visiting Samsung US
Customer Rating
4
Smooth and practical phone
on August 26, 2024
Posted by: ARASHNH
[This review was collected as part of a promotion.] Everything works smoothly and fast. The AI is helpful specially when you need to identify a topic or and object in the photos or web pages.
I wish Samsung could address the crisp at the hinge area (horizontal line in middle of the screen.
I wish Samsung could address the crisp at the hinge area (horizontal line in middle of the screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, could be better.
on August 26, 2024
Posted by: rjbena
[This review was collected as part of a promotion.] Has some of the same defects as the flip3. There is a weird taping noise when you tab in a specific area near the hinges. Sometimes makes popping noise when folding. Battery is amazing. Galaxy AI is a gimmick outside of translating.
Value
3
Response from Samsung USBy Social Commerce, August 30, 2024
Hello there Rjbena,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. We would be more than happy to assist you with whatever you may be experiencing with your display, however, we need more information than we currently have available. When you have the opportunity available, please do not hesitate to contact Samsung Support if you would like further assistance with troubleshooting your device or if you have any questions for us. We're always happy to assist you in any way that we can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. We would be more than happy to assist you with whatever you may be experiencing with your display, however, we need more information than we currently have available. When you have the opportunity available, please do not hesitate to contact Samsung Support if you would like further assistance with troubleshooting your device or if you have any questions for us. We're always happy to assist you in any way that we can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new galaxy Z Flip 6
on August 29, 2024
Posted by: NANASTREAT
[This review was collected as part of a promotion.] I finally upgraded my zflip3 and am now the proud owner of a samsung galaxy z flip 6 and could not be happier with all the new features. Not to mention its AI abilities. This phone does it all and I am still learning about new capabilities this sweet, compact phone has. It looks like you even fixed the crease issues the flip 3 had. I also love the larger more interactive front screen, it's so much easier to use. Thank you Samsung for creating a fun, beautiful, functional, compact phone like the galaxy Z Flip 6, I am loving this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great at First...but...
on December 13, 2024
Posted by: Bingo
Expertise:Intermediate
Bought in August and already has screen issues -- Samsung Warranty is HORRIBLE so far -- won't buy another folder
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, December 16, 2024
Good Day Bingo,
Thank you for sharing your experience with the Galaxy Z Flip6 phone. We hope you’re enjoying this compact smartphone, featuring a 50MP camera, innovative Galaxy AI capabilities, and a long-lasting battery.
At Samsung, we are committed to providing exceptional coverage for all our devices. There are multiple options available to ensure your phone remains in optimal condition.
Your Galaxy Z Flip6 includes built-in support for the first 12 months from the date of purchase. Samsung products come with a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
We also provide Galaxy Z Assurance for all our Z series devices. This benefit includes one free screen protector replacement and discounts on screen repairs.
For more information, I will include links below. If you have any questions or need assistance, please don’t hesitate to reach out to our Samsung Support Team at 1-800-SAMSUNG, either by phone or text. We are always eager to help.
Thank you for being a loyal Samsung customer!
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
VIP Advantage
VIP Advantage Loyalty Program | Rewards | Samsung US
Samsung Care
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
Built-in support for the first 12 months from the day you receive your product
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip6 phone. We hope you’re enjoying this compact smartphone, featuring a 50MP camera, innovative Galaxy AI capabilities, and a long-lasting battery.
At Samsung, we are committed to providing exceptional coverage for all our devices. There are multiple options available to ensure your phone remains in optimal condition.
Your Galaxy Z Flip6 includes built-in support for the first 12 months from the date of purchase. Samsung products come with a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
We also provide Galaxy Z Assurance for all our Z series devices. This benefit includes one free screen protector replacement and discounts on screen repairs.
For more information, I will include links below. If you have any questions or need assistance, please don’t hesitate to reach out to our Samsung Support Team at 1-800-SAMSUNG, either by phone or text. We are always eager to help.
Thank you for being a loyal Samsung customer!
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
VIP Advantage
VIP Advantage Loyalty Program | Rewards | Samsung US
Samsung Care
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
Built-in support for the first 12 months from the day you receive your product
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely perfect
on May 3, 2025
Posted by: DrBee
Expertise:Expert
I traded my S24U for this F6 as I just wanted a smaller, pocketable phone but still rich in features...and this is it. Yes, we can pixel peep features and camera resolution, but I feel no loss of anything from the 24U, rather, have gained such utter convenience and flexibility with this F6.
It was a long in coming decision to switch but I've not looked back with any regret.
Samsung's tenacity to methodically perfect their products really is apparent in this tool. At this moment I wish for nothing more to be added or anything needed to be improved.
For me, it's perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 7, 2025
Thank you for sharing your thoughts on the Galaxy Z Flip6, DrBee! We’re elated to see that you appreciate its compact design and eye-catching elements the Z Flip6 offers. With Galaxy AI at your fingertips, expressing yourself has never been more effortless. The pro-level 50MP camera is indeed a game changer, allowing you to capture stunning photos in any lighting. Your experience is exactly what we aim for with the Z Flip6. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on June 26, 2025
Posted by: Cervin
[This review was collected as part of a promotion.] Honestly I can't even say how much I love this one because I really do. It's a really functional and I thought that the fold was going to be an issue but it really hasn't been whatsoever. Great purchase and I love this phone
Value
5
Response from Samsung USBy R&R Team, June 26, 2025
Thank you so much for your wonderful review, Cervin! We love to see how much you love the Galaxy Z Flip6. It’s great to know that the foldable design has exceeded your expectations and hasn't been an issue at all. The Galaxy Z Flip6 features a durable FlexHinge and is reinforced with an Enhanced Armor Aluminum frame, along with Corning® Gorilla® Glass Victus®. It has an IP48 water resistance rating, making it resistant to water and dust. Both the Fold6 and Flip6 are designed to withstand over 200,000 folding and unfolding cycles on average. As a result, the device should last more than five years if opened and closed 100 times a day. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Marl
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Features are nice, the OS runs smoothly, unlocking customization of the cover screen is crucial! Miss having an Aux port and an extra slot for an sd card, but there is plenty of storage for my usage.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US