Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Average customer rating
4.7
(3,199 Reviews)
Rating breakdown 3,199 reviews
5 Stars
2,482
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Yellow
Customer Rating
1
Easily broken screen, just took some time
on April 5, 2025
Posted by: Humaira
from Texas
Bad phone, my parents spent too much money on this— and just after one year and 4 months, the internal screen popped (it cracked) and made the screen unusable, with black spreading across the screen until it became dark. They do not allow you to replace the screen if the phone it is OVER a year old, and will only allow a replacement one time.
What’s the point of replacing and replacing a screen that will eventually crack and becoming unusable???? Don’t buy this phone, don’t make the mistake I and probably many, many others did. Or if you want to spend MONEY replacing your phone screen when it breaks on its own, buy it!! But from my view, this is unfair.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R, April 8, 2025
Greetings Humaira,
Thank you for sharing your feedback on the Galaxy Z Flip6. It can be frustrating for your Z Flip device to not work as intended. With all Samsung Galaxy Z Series devices, Galaxy Z Assurance offers valuable benefits, including a one-time discounted screen replacement for the foldable screen as well as discounts on future screen repairs. These features are designed to provide added peace of mind and support for your device. For repair needs, we have partnered with uBreakiFix, an authorized Samsung service provider. They can provide convenient repair services, including screen repairs, at your location, so you can enjoy peace of mind and minimal disruption to your day. We appreciate your perspective and value your input. If you'd like to learn more about Galaxy Z Assurance or explore additional options, we're here to assist. Please reach out to our Samsung Support Team to further assist. We’re here to assist. Thank you for choosing Samsung!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy Z Flip6. It can be frustrating for your Z Flip device to not work as intended. With all Samsung Galaxy Z Series devices, Galaxy Z Assurance offers valuable benefits, including a one-time discounted screen replacement for the foldable screen as well as discounts on future screen repairs. These features are designed to provide added peace of mind and support for your device. For repair needs, we have partnered with uBreakiFix, an authorized Samsung service provider. They can provide convenient repair services, including screen repairs, at your location, so you can enjoy peace of mind and minimal disruption to your day. We appreciate your perspective and value your input. If you'd like to learn more about Galaxy Z Assurance or explore additional options, we're here to assist. Please reach out to our Samsung Support Team to further assist. We’re here to assist. Thank you for choosing Samsung!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Bhumanyu
Verified Purchase:Yes
Hinge making sound starting day 10 of owning the device
Response from Samsung USBy Social Commerce, September 24, 2024
Hi Bhumanyu,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip6 has been built with a durable FlexHinge and has been fortified with Enhanced Amor Aluminum frame and Corning Gorilla Glass Victus 2. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip6 has been built with a durable FlexHinge and has been fortified with Enhanced Amor Aluminum frame and Corning Gorilla Glass Victus 2. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Customer Rating
1
buggy phone loses information
on November 11, 2024
Posted by: usmcja
had mine for a few months, i am sorry i purchased it. just a few days ago all my 80 to 100 notes on the phone vanished. now i have 1 note where the 100 use to be. unacceptable for a new gen smartphone. i bought it for the new interpreter app, but does not have a couple languages i wanted to use it with. does not seem to be getting new languages any time soon. waste of my money.
Response from Samsung USBy Social Commerce, November 12, 2024
Aloha Usmcja,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Samsung Notes app is full of important folders, notes, and tasks, you can make sure they'll never get lost by using Microsoft OneNote. This service allows you to sync your notes across all of your devices so you can view them from Microsoft Office on a PC. You’ll just need to make sure you’re signed in to your Microsoft account on your Galaxy phone or tablet. You can sync the Reminder app with Microsoft To Do as well, if you’d like to view both your notes and reminders using Office. Please take a moment to review, "Sync Samsung Notes with Microsoft OneNote" to learn more about keeping your notes safe and sound. Currently the supported languages on your device when using Chat Assist are as followed: English (US/India/Great Britain/Australia), Portuguese (Brazil), Spanish (Spain/Mexico/US), Chinese (Simplified/Hong Kong), French (France/Canada), Korean, German, Italian, Japanese, Thai, Polish, Arabic, Hindi, Vietnamese, Russian, Indonesian. The following languages are supported when using Live translation and Interpreter: Arabic, Chinese (Simplified, Cantonese), English (US, Great Britain, India, Australia), French (France, Canada), German, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese (Brazil), Russian, Spanish (US, Spain, Mexico), Thai, and Vietnamese. Also check out, "Use features with Galaxy AI on your Galaxy phone and tablet" to learn more about using your Galaxy AI features. If you would like any further assistance after reviewing the resources that have been shared or if you have any questions for us, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10003444/
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Samsung Notes app is full of important folders, notes, and tasks, you can make sure they'll never get lost by using Microsoft OneNote. This service allows you to sync your notes across all of your devices so you can view them from Microsoft Office on a PC. You’ll just need to make sure you’re signed in to your Microsoft account on your Galaxy phone or tablet. You can sync the Reminder app with Microsoft To Do as well, if you’d like to view both your notes and reminders using Office. Please take a moment to review, "Sync Samsung Notes with Microsoft OneNote" to learn more about keeping your notes safe and sound. Currently the supported languages on your device when using Chat Assist are as followed: English (US/India/Great Britain/Australia), Portuguese (Brazil), Spanish (Spain/Mexico/US), Chinese (Simplified/Hong Kong), French (France/Canada), Korean, German, Italian, Japanese, Thai, Polish, Arabic, Hindi, Vietnamese, Russian, Indonesian. The following languages are supported when using Live translation and Interpreter: Arabic, Chinese (Simplified, Cantonese), English (US, Great Britain, India, Australia), French (France, Canada), German, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese (Brazil), Russian, Spanish (US, Spain, Mexico), Thai, and Vietnamese. Also check out, "Use features with Galaxy AI on your Galaxy phone and tablet" to learn more about using your Galaxy AI features. If you would like any further assistance after reviewing the resources that have been shared or if you have any questions for us, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10003444/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Samsung ever
on October 15, 2024
Posted by: Kay S
I've been having issues with my Samsung phones since 2020. The Galaxy Z flip is the worst. The inner screen stopped working randomly in about 2 months (probably less) of having it. I've come to find other users with the same issue. I got that fixed at Samsung 837. 2-3 weeks later after taking a fall there was a white line through the screen. White line has turned into a completely damaged, dead Pixel unusable phone!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, October 15, 2024
Hi there Kay,
Thanks for taking the time to review your Samsung Galaxy Z Flip6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Also check out, "Blank or black display on a Samsung phone or tablet" and "Pink lines or dead pixels on Galaxy phone or tablet's display" to conduct a few simple troubleshooting steps to help resolve what you have described to be experiencing with your device. Please let us know if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
https://www.samsung.com/us/support/troubleshoot/TSG10002028/
https://www.samsung.com/us/support/troubleshoot/TSG10001447/
Thanks for taking the time to review your Samsung Galaxy Z Flip6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Also check out, "Blank or black display on a Samsung phone or tablet" and "Pink lines or dead pixels on Galaxy phone or tablet's display" to conduct a few simple troubleshooting steps to help resolve what you have described to be experiencing with your device. Please let us know if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
https://www.samsung.com/us/support/troubleshoot/TSG10002028/
https://www.samsung.com/us/support/troubleshoot/TSG10001447/
Written by a customer while visiting Samsung US
Posted by: Mark
from Hershey, PA
Expertise:Intermediate
Verified Purchase:Yes
This is a minor update over the Flip 5. The speed and camera have been updated and the crease is slightly less pronounced. Differences are mostly not noticed. The price increase and decreased trade-in value are a bit hard to take given the iterative update and lack of exciting new features. Hopefully the 6 is more durable than the somewhat fragile 5.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
1
Response from Samsung USBy Social Commerce, August 6, 2024
Hello Mark,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip6. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 is more compact and has a new floating design compared to Galaxy Z Flip5, giving the effect that the display is floating on the frame. It also boasts a bold camera rail detail. It also has 300mAh more battery capacity compared to its predecessor, a 50MP wide rear camera and the first ever Vapor Chamber cooling system on a Galaxy Z Flip. The Galaxy Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and more crisp. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. Your FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. Your brand-new Z Flip6 comes equipped with various AI features for you to immerse yourself into including Suggested Replies, a new feature that suggests text messages using AI so you can respond even when Galaxy Z Flip6 is closed – perfect for when you’re on the go. Additional AI features include Live Translate and Interpreter. The camera also gets an AI upgrade by ProVisual Engine which applies optimized image quality to elements of the subject for more picture-perfect portraits. In terms of durability, the Z Flip6 has been built with a durable FlexHinge and has been fortified with Enhanced Amor Aluminum frame and Corning Gorilla Glass Victus 2. Plus, the Z Flip6 carries an IP48 water resistance rating! You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please let us know if you would like to share any additional feedback with us regarding your recent purchase by contacting Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip6. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 is more compact and has a new floating design compared to Galaxy Z Flip5, giving the effect that the display is floating on the frame. It also boasts a bold camera rail detail. It also has 300mAh more battery capacity compared to its predecessor, a 50MP wide rear camera and the first ever Vapor Chamber cooling system on a Galaxy Z Flip. The Galaxy Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and more crisp. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. Your FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. Your brand-new Z Flip6 comes equipped with various AI features for you to immerse yourself into including Suggested Replies, a new feature that suggests text messages using AI so you can respond even when Galaxy Z Flip6 is closed – perfect for when you’re on the go. Additional AI features include Live Translate and Interpreter. The camera also gets an AI upgrade by ProVisual Engine which applies optimized image quality to elements of the subject for more picture-perfect portraits. In terms of durability, the Z Flip6 has been built with a durable FlexHinge and has been fortified with Enhanced Amor Aluminum frame and Corning Gorilla Glass Victus 2. Plus, the Z Flip6 carries an IP48 water resistance rating! You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please let us know if you would like to share any additional feedback with us regarding your recent purchase by contacting Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Written by a customer while visiting Samsung US
Posted by: Panzer
from Island In The Puget Sound
Expertise:Expert
Verified Purchase:Yes
I am very sorry that I traded in my Flip5 for this Flip6. I have had it for less than a month, and it is now useless. It started out by showing signs of being inferior to my old phone by constant crashing of Android Auto and a podcast app, PodBean. This went on for a couple of weeks. Yesterday, the phone started to constantly reboot whenever closed or in sleep mode. Now, the inner screen does not work at all and the phone is restarting every 10 seconds.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 26, 2024
Hey Panzer,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip5. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can connect your Galaxy phone to your car in a variety of ways, such as, Bluetooth, USB or AUX cables, or the Android Auto app. If you’re having trouble connecting your phone to your car, you can check out our helpful tips and tricks to resolve the issue and reestablish the connection. Feel free to check out, "Unable to connect Galaxy phone to a car" to help resolve what you may be experiencing with your Bluetooth connectivity. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Third-party apps can cause random or constant reboots to happen on your phone or tablet. You can perform a software update; factory reset or turn on Safe mode to determine if an app is causing the issue. Take a look at, "Samsung phone or tablet reboots repeatedly" when you have the free time to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your device, linked below. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind, Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
https://www.samsung.com/us/support/troubleshooting/TSG01001475/
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip5. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can connect your Galaxy phone to your car in a variety of ways, such as, Bluetooth, USB or AUX cables, or the Android Auto app. If you’re having trouble connecting your phone to your car, you can check out our helpful tips and tricks to resolve the issue and reestablish the connection. Feel free to check out, "Unable to connect Galaxy phone to a car" to help resolve what you may be experiencing with your Bluetooth connectivity. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Third-party apps can cause random or constant reboots to happen on your phone or tablet. You can perform a software update; factory reset or turn on Safe mode to determine if an app is causing the issue. Take a look at, "Samsung phone or tablet reboots repeatedly" when you have the free time to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your device, linked below. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind, Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
https://www.samsung.com/us/support/troubleshooting/TSG01001475/
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Posted by: James
Verified Purchase:Yes
Screen is making a crackling noise near hinge when my finger touches it. Seems like maybe the screen protector is lifting off. Loved my s22u, but now regret trading it in for foldable as I just can't deal with screen issues
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 7, 2024
Greetings James,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Posted by: Trace
from Chicago IL
Expertise:Expert
Verified Purchase:Yes
At first the Z-Flip6 didn't seem like an upgrade over my Z-Flip5. But I was wrong. The tiniest of improvements made a big difference. The battery, the less noticable crease, THE CAMERA. The new AI features! I'm impressed by what Samsung has managed to pack into this tiny footprint of a phone. I can't wait to see what's next.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US