Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(3,196 Reviews)
Rating breakdown 3,196 reviews
5 Stars
2,479
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Galaxy Z Flip6
on March 18, 2025
Posted by: Chevylover
[This review was collected as part of a promotion.] The sleek design of this new phone is truly captivating, capturing attention with its innovative form. Its compact size makes it incredibly portable, slipping effortlessly into pockets and bags. The cutting-edge technology packed within delivers a powerful performance for all your daily needs. The vibrant display brings content to life, offering an immersive viewing experience. It's a device that seamlessly blends style and functionality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great form factor.
on March 18, 2025
Posted by: CTJPyippy
[This review was collected as part of a promotion.] I love the overall size and build quality has improved. Been a flip 3-6 owner. The hinge on the 6 is the best yet, never had an issue with the screens.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 18, 2025
Posted by: Bannanas
[This review was collected as part of a promotion.] Compact. Great pictures. Love the AI feature. It's so easy. No need to go to Google search bar. Simply activate AI then highlight what u want to search and then there's all the info you could want. Super easy! The eraser is good for cleaning up unwanted things in your photos! Great feature! Screen is very vibrant and clear! Long battery life! And charges very quickly! Came with it's own built in screen protector!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Finally a winner
on March 18, 2025
Posted by: DAVEYLO
[This review was collected as part of a promotion.] Great features. Everyone is jealous of it. Finally a winner.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great durability
on March 18, 2025
Posted by: Babyblue
[This review was collected as part of a promotion.] The object eraser is awesome
Great battery life nice colors
Great battery life nice colors
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The Flip 6 did not meet my expectations.
on March 18, 2025
Posted by: HonestlyOpinionated
[This review was collected as part of a promotion.] I use my phone for everything. Calling, texting, social media, college courses, banking, shopping, EVERYTHING! So I need a phone that can switch seemlessly between apps without freezing or lagging. The Flip 6 is great for those days you are doing 10+ things at once. And the convenience of it fitting in my back pocket, when it's closed, makes it even better! Yes, it's a good phone with some helpful features.
However, I want to give an honest review so... Based on my own experience, I would not recommend the Galaxy Z Flip series. I've owned the Flip 3,4, and currently own the Flip 6 and I've dealt with the same issues with each of them.
1.) The screen goes out where they fold. It starts with a tiny line and before you know it, it is unresponsive to touch, then it eventually goes black. I've had the screen replaced on my Flip 6 once already & the line is already back again! It's not even a year old! Also, do not open or close it during cold weather, the fold shatters if it's cold.
2.) You are limited to what you can do without having to open it. Very limited, which defeats the purpose of the outer screen and being able to close it.
3.) The camera isn't very impressive either. The picture quality is not very good. Very disappointing.
1.) The screen goes out where they fold. It starts with a tiny line and before you know it, it is unresponsive to touch, then it eventually goes black. I've had the screen replaced on my Flip 6 once already & the line is already back again! It's not even a year old! Also, do not open or close it during cold weather, the fold shatters if it's cold.
2.) You are limited to what you can do without having to open it. Very limited, which defeats the purpose of the outer screen and being able to close it.
3.) The camera isn't very impressive either. The picture quality is not very good. Very disappointing.
All-in-all, the Flip series falls short of my expectations and in my opinion is not one of Samsung's quality products.
Value
2
Response from Samsung USBy R&R, March 22, 2025
Thanks for your review HonestlyOpinionated,
We appreciate your detailed feedback and are thrilled to hear that you’ve been exploring the features of your device. We continuously strive to innovate and deliver quality. It’s great knowing you can easily navigate between applications and conveniently slide your phone into your pocket. If you need assistance optimizing your device for the best experience, we recommend checking out the latest software updates and settings. Samsung devices are built with performance, functionality, and user customization in mind, and we want you to get the most out of your device. The Z Flip6 is designed to withstand over 200,000 folds, equivalent to over 10 years of use. Our Galaxy Z Assurance program offers a one-time discounted screen repair for Z Series devices, giving you added peace of mind. Galaxy phone cameras come with various shooting modes and settings that make it easy to capture and enhance your pictures and videos. You can take photos and videos effortlessly, either with just a button press, through voice commands, or by using the palm of your hand. To learn more about setting up your device’s camera, check out the article “Camera Modes and Settings on Galaxy Phones and Tablets” below. Thank you for your exceptional review and for choosing innovation with Samsung!
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We appreciate your detailed feedback and are thrilled to hear that you’ve been exploring the features of your device. We continuously strive to innovate and deliver quality. It’s great knowing you can easily navigate between applications and conveniently slide your phone into your pocket. If you need assistance optimizing your device for the best experience, we recommend checking out the latest software updates and settings. Samsung devices are built with performance, functionality, and user customization in mind, and we want you to get the most out of your device. The Z Flip6 is designed to withstand over 200,000 folds, equivalent to over 10 years of use. Our Galaxy Z Assurance program offers a one-time discounted screen repair for Z Series devices, giving you added peace of mind. Galaxy phone cameras come with various shooting modes and settings that make it easy to capture and enhance your pictures and videos. You can take photos and videos effortlessly, either with just a button press, through voice commands, or by using the palm of your hand. To learn more about setting up your device’s camera, check out the article “Camera Modes and Settings on Galaxy Phones and Tablets” below. Thank you for your exceptional review and for choosing innovation with Samsung!
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
New flip phone
on March 18, 2025
Posted by: Kristina
[This review was collected as part of a promotion.] I like it it goes in my pocket better and I don't have to worry about it falling out the only down fall is you can't do much with it folded you have to open it for almost everything kind of a bummer
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My opinion this phone personally z
on March 17, 2025
Posted by: Rojgo50
[This review was collected as part of a promotion.] It is great phone for every day usage. The phone has lots of power and very fast. Most all I liked easy carrying it when I am on the moved. I purchased the first flip phone . Pretty much update every years after. Overall it great phone and l never had any complaints. Thanks
Value
5
Written by a customer while visiting Samsung US