Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(3,196 Reviews)
Rating breakdown 3,196 reviews
5 Stars
2,479
4 Stars
504
3 Stars
103
2 Stars
39
1 Star
71
90%of customers recommend this product.
(
452 out of
504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow
Posted by: MonikaP
from Chicago
Expertise:Expert
Verified Purchase:Yes
I love my flip phones. This one is even better than the last one I had.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, May 1, 2025
We appreciate you sharing your thoughts on the Galaxy Z Flip6, Monika! We're ecstatic to see you're enjoying the flip phone experience. The Z Flip6 indeed takes things to the next level with its compact design and innovative floating display. It truly gives a unique illusion of the screen floating on the frame, enhancing the overall aesthetic. Plus, the bold camera rail detail adds a touch of sophistication. You'll also be pleased to know that the Galaxy Z Flip6 comes with a 300mAh bigger battery compared to the Z Flip5, providing even more power for your daily needs. Not to mention the impressive 50MP wide rear camera that captures stunning photos. And let’s not forget the first-ever Vapor Chamber cooling system in a Galaxy Z Flip, which ensures optimal performance during use. We hope you continue to enjoy all these exciting features! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Angie
from Jtown pa
Expertise:Intermediate
Verified Purchase:Yes
It's very easy to use and going pho threw the apps
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Karmasamsara
from Richmond va
Expertise:Expert
Verified Purchase:Yes
You did what you can't do: Exellence, change, integrity, co-prosperity. With a tiny flaw on front screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your thoughts about the Galaxy Z Flip6! It's wonderful to know that you've had a great experience with your phone so far. The Galaxy Z Flip6 is designed with a durable Corning Gorilla Glass Victus® 2 exterior and an Enhanced Armor Aluminum frame, ensuring both style and resilience. It also features a FlexWindow, which enhances usability and provides a seamless experience on the outer part of your phone. Thank you for your feedback, and we hope you continue to enjoy your experience with the Galaxy Z Flip6. For any questions or concerns, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Wieslaw
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Slow phone. Slower than my old phone note 20 ultra Bad camera. Very bad camera flash light.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, April 28, 2025
Good day Wieslaw,
Thank you for sharing your experience with your Galaxy Z Flip6. We understand how important it is for your phone to perform at its best, which is why the Galaxy Z Flip6 is designed to stand out. Featuring a 120Hz refresh rate and up to 2,600 nits of peak brightness for HDR content, your phone responds quickly. With 12GB of RAM, you can multitask more efficiently. To prevent your phone from slowing down, you can manage it through Device Care in the Settings menu.
The article linked below explains how to keep your phone running smoothly. Additionally, your phone's flashlight brightness can be adjusted to suit your needs, whether you need a brighter or dimmer light. To do this, open the Quick Settings panel by swiping down from the top right corner of your screen. Tap and hold the Flashlight icon, then turn on the flashlight by tapping the switch. You can adjust the brightness level using the slider.
Please refer to the article link provided for more information about your device's flashlight and how to adjust the settings. We appreciate you taking the time to reach out, and thank you for being a valued Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use the flashlight on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003351/
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy Z Flip6. We understand how important it is for your phone to perform at its best, which is why the Galaxy Z Flip6 is designed to stand out. Featuring a 120Hz refresh rate and up to 2,600 nits of peak brightness for HDR content, your phone responds quickly. With 12GB of RAM, you can multitask more efficiently. To prevent your phone from slowing down, you can manage it through Device Care in the Settings menu.
The article linked below explains how to keep your phone running smoothly. Additionally, your phone's flashlight brightness can be adjusted to suit your needs, whether you need a brighter or dimmer light. To do this, open the Quick Settings panel by swiping down from the top right corner of your screen. Tap and hold the Flashlight icon, then turn on the flashlight by tapping the switch. You can adjust the brightness level using the slider.
Please refer to the article link provided for more information about your device's flashlight and how to adjust the settings. We appreciate you taking the time to reach out, and thank you for being a valued Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use the flashlight on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003351/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great insurance experience; great phone, but....
on April 24, 2025
Posted by: Bbly
from Wisconsin
Expertise:Intermediate
I love this phone, but after having all the flips I found i better have insurance. All break downs were with normal use, no sand or water or sharp objects. I have had my Flip 6 for 7 months and a part or two went out (charging port and screen replaced), normal use. Before this phone I had a Z Flip 5 where the top film went and was pulling off just from normal use (no insurance). I won't do that again. On the other hand, I tried an s23, normally love those, but love I love the Flips more so I traded it. This time getting insurance helped all the way as the phone had issues again at 7 months. The experience with the insurance was great! Great and timely service with it all around.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, April 24, 2025
Hey Bby,
Thanks for the thoughtful feedback! Galaxy Z Flip6’s Galaxy Z Assurance is another one, and it stands out for many reasons. Having the security of the Samsung Care+ gives you a lot of relief with all the wonderful benefits you receive. Remember that your device also comes with the Galaxy Z Assurance. This benefit offers one pre-installed screen protector and a one-time discounted screen replacement. We are pleased you are a fan of the Z Flip series and appreciate your loyalty. Thank you for making Samsung your go-to choice.
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
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Thanks for the thoughtful feedback! Galaxy Z Flip6’s Galaxy Z Assurance is another one, and it stands out for many reasons. Having the security of the Samsung Care+ gives you a lot of relief with all the wonderful benefits you receive. Remember that your device also comes with the Galaxy Z Assurance. This benefit offers one pre-installed screen protector and a one-time discounted screen replacement. We are pleased you are a fan of the Z Flip series and appreciate your loyalty. Thank you for making Samsung your go-to choice.
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Small
on April 20, 2025
Posted by: Christinaw
from Batesville, Mississippi
Expertise:Beginner
I love it. It fits in my pocket. I love the size.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, April 21, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Flip6, Christinaw. We're thrilled to hear how much you love its compact size. It is designed for convenience and portability, which makes it easy for you to carry around with you anywhere you go. The innovative foldable design not only makes it small enough to fit in your pocket but also offers a stunning 6.7-inch display that unfolds to provide an immersive viewing experience. We are glad that the size is a highlight for you. If you have any more feedback or questions, feel free to reach out to us at Samsung Support. We are here to ensure you have the best experience possible with your Z Flip6. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Napo
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone. Very slick but powerful. Easier to use than I thought.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 21, 2025
Hello Napo,
Your experience is exactly what we strive for; the Galaxy Z Flip6 packs in innovation, ease of use, and smart design. The Galaxy AI takes it to another level. With features like Circle to Search, simply circle an object or text to get Google Search results. Talk about a significant impact—the Galaxy Z Flip6 is lighter and more compact than ever before with a modern, slim, sleek design! Thanks for choosing innovation with Samsung!
-Ty
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Your experience is exactly what we strive for; the Galaxy Z Flip6 packs in innovation, ease of use, and smart design. The Galaxy AI takes it to another level. With features like Circle to Search, simply circle an object or text to get Google Search results. Talk about a significant impact—the Galaxy Z Flip6 is lighter and more compact than ever before with a modern, slim, sleek design! Thanks for choosing innovation with Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Tony
Verified Purchase:Yes
I love this phone I only wish that a virus protection plan a VPN plan came with the purchase at no cost
Written by a customer while visiting Samsung US