Customer reviews from crock-pot.com
Crockpot - Lunch Crock On-The-Go Personal Food Warmer - Mushroom Green
Average customer rating
4.7
(2,097 Reviews)
Rating breakdown 2,097 reviews
5 Stars
1,705
4 Stars
262
3 Stars
66
2 Stars
28
1 Star
36
96%of customers recommend this product.
(
1,825 out of
1,904)
Customer Reviews for Crockpot - Lunch Crock On-The-Go Personal Food Warmer - Mushroom Green
Customer Rating
1
No longer works after 4 uses
on May 11, 2026
Posted by: Donnie709
from Ohio
Gender:Female
Length of ownership:1 month
I have only used this 4 times in 2 years and it will no longer turn on. I have did the reset of unplugging for 20-30 minutes and plugging back in and nothing. I even waited 24 hours and still nothing. This is ridiculous to only be able to use a handful of times. AndI keep it stored in the box when not in use so no rough handling.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, May 11, 2026
Hello Donnie!
Thank you for sharing your experience, and we’re very sorry to hear that your Crock-Pot® Lunch Crock® Food Warmer is no longer turning on.
We understand how frustrating this must be, especially since the unit has had very limited use and was properly stored.
For troubleshooting, you may also try:
1. Plugging the unit into a different wall outlet (to rule out outlet issues)
2. Ensuring the power cord is fully and securely connected
3. Checking for any visible damage or debris in the plug connection area
If you need any further assistance, we will be happy to support you via our official channels.
Talk to our experts
Mon-Fri, 9AM - 5PM ET
Call 1-800-323-9519
https://www.crock-pot.com/support/contact-us
Thank you!
Crock-Pot Consumer Care Team
Thank you for sharing your experience, and we’re very sorry to hear that your Crock-Pot® Lunch Crock® Food Warmer is no longer turning on.
We understand how frustrating this must be, especially since the unit has had very limited use and was properly stored.
For troubleshooting, you may also try:
1. Plugging the unit into a different wall outlet (to rule out outlet issues)
2. Ensuring the power cord is fully and securely connected
3. Checking for any visible damage or debris in the plug connection area
If you need any further assistance, we will be happy to support you via our official channels.
Talk to our experts
Mon-Fri, 9AM - 5PM ET
Call 1-800-323-9519
https://www.crock-pot.com/support/contact-us
Thank you!
Crock-Pot Consumer Care Team
Written by a customer while visiting crock-pot.com
