Customer reviews from Versuni
Philips - Baristina Espresso Machine, Automatic Grinder, White with Mango Portafilter (BAR310/50) - White with Mango Handle
Average customer rating
4.4
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
64
4 Stars
14
3 Stars
2
2 Stars
0
1 Star
8
86%of customers recommend this product.
(
18 out of
21)
Customer Reviews for Philips - Baristina Espresso Machine, Automatic Grinder, White with Mango Portafilter (BAR310/50) - White with Mango Handle
Customer Rating
1
Stopped working properly after 3 months
on January 12, 2025
Posted by: jjmh
Gender:Male
easy to use, but espresso isn't very strong and it stopped working properly after a few months
No, I would not recommend this to a friend.
Response from VersuniBy The Philips Home Living Team, January 21, 2025
Hi! Thank you for sharing your experience with the Baristina. It's highly appreciated. We're sorry to hear that the espresso isn't as strong as you had hoped for and that your device stopped functioning properly after only 3 months of use.
If you still need assistance, we kindly recommend contacting our colleagues at 1-833-737-1212 (Monday-Friday 8-5 PM CST). They'd be happy to see what they can do for you. We of course hope that you can soon use your Baristina without issues again. Thank you again for sharing your experience/feedback.
Wishing you a good week.
Kind regards,
If you still need assistance, we kindly recommend contacting our colleagues at 1-833-737-1212 (Monday-Friday 8-5 PM CST). They'd be happy to see what they can do for you. We of course hope that you can soon use your Baristina without issues again. Thank you again for sharing your experience/feedback.
Wishing you a good week.
Kind regards,
Written by a customer while visiting Versuni
Customer Rating
1
Don’t do it!
on July 8, 2025
Posted by: Benny
I should have listened to other reviewers who said it would work well for a couple of months and then fail. It started to leak and had to return. The return process has not been easy. I had to upload videos of it malfunctioning and then spend hours on the phone with people I could barely understand. Still waiting on refund. Do yourself a favor and pay a little more for a better machine.
Response from VersuniBy NAM Consumer Care, July 8, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our support team. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your ticket number handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our support team. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your ticket number handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
4
Easy, no pods!
on November 9, 2024
Posted by: Rose
I have been using this nonstop for the past two weeks since purchasing! No more single use espresso pods and just as easy. The design could be improved if the drip tray cover also fit the base - instead larger mugs and cups sit awkwardly - minus one star for that miss. Also if this machine were able to dispense additional hot water for an americano, then this would be my go-to for more than just espresso.
Written by a customer while visiting Versuni
Posted by: Christopher
Gender:Male
Verified Purchase:Yes
We were so happy with the first, but so tired of swapping out caffeinated and decaffeinated beans at the office that we bought a second.
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
1
Started leaking after 6 months - Philips no help
on November 12, 2025
Posted by: Joedirt
Gender:Female
Started leaking after 6 months - Philips no help after multiple attempts. Waste of money. Do not buy.
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, November 13, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
1
waste of money
on December 8, 2025
Posted by: Maroun
worked fine for 2 months, then after that, it doesn't grind enough coffee, and leaving water in the portafilter, more water than the espresso cup itself. I should have believed the reviews I read before buying. It is a piece of junk, do not buy.
Response from VersuniBy NAM Consumer Care, December 8, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
5
Barista style espresso with your own fcoffee beans
on November 4, 2024
Posted by: Barbarista
Gender:Female
I have been looking for this type of espresso machine for years & it does not disappoint. Purchased about a month ago & its quality, fast espresso in minutes with little effort. Cleanup is minimal & I can use my favorite coffee beans! No wasted money on pods & delivery fees
Written by a customer while visiting Versuni
Customer Rating
1
Cheap, pure plastic, bad
on May 10, 2025
Posted by: Luca
Gender:Male
Purchased with the idea of an “upscale” espresso brew from fresh ground beans. No adjustment for the powder (fine - coarse), no adjustment on dose of powder, spring to move filter in brewing position stopped work ing properly after few weeks, the coffee was also very watery after few weeks, ended up tricking the machine with two cycle of double grinding to obtain just 7 grams. Tried to reach out support via email and website with no viable answer other than, you can try to call. Ended up purchasing a more professional machine with just few more dollars.
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, May 12, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine and our support process. Your utmost satisfaction is extremely important to us as we constantly strive to grow and improve based on feedback.
You review has been documented in our continuous improvement flow, and will be taken into account as we work to turn houses into homes through innovation, and effortless experiences.
Thanks again for your input. "
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine and our support process. Your utmost satisfaction is extremely important to us as we constantly strive to grow and improve based on feedback.
You review has been documented in our continuous improvement flow, and will be taken into account as we work to turn houses into homes through innovation, and effortless experiences.
Thanks again for your input. "
Written by a customer while visiting Versuni