Customer reviews from Versuni
Philips - Baristina Espresso Machine, Automatic Grinder, Black with Natural Green Portafilter (BAR321/64) - Black With Green Handle
Average customer rating
2.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Philips - Baristina Espresso Machine, Automatic Grinder, Black with Natural Green Portafilter (BAR321/64) - Black With Green Handle
Customer Rating
1
Website Designed By A 6 Year Old!
on September 27, 2025
Posted by: PhilipsIsBad24
Gender:Male
Needed a new one of these.....the poorly designed website did not have an option to add it to cart and purchase it. So now Philips is losing a customer because there is no option to purchase a replacement part. Well done Philips!!
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, September 29, 2025
"Hello, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. 1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Excluding Major Holidays"
Written by a customer while visiting Versuni
Posted by: rita56
Verified Purchase:Yes
Works great and adds some fun and color to the morning
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
1
Poor web site!
on November 3, 2025
Posted by: flap
Gender:Male
I need to buy a this part but unfortunately the web site doesn't allow me. Moreover, I dont live in US, but i bought my Baristina there when I was traveling. As this product is not officialiy distributed in my country, my unique way to solve this is buying through this web site! Please, i just wanna buy it! Help me to allow me to use my Baristina again!
Response from VersuniBy NAM Consumer Care, November 4, 2025
Thank you for reaching out! We completely understand how important it is to keep your Baristina working. At this time, we can only provide support for parts and accessories within the U.S. and Canada through our Encompass website. Since the product isn’t officially distributed in your country, we’re unable to process orders outside these regions. We truly appreciate your understanding and love for our product!" Please feel free to give us a call at this number +1 833 737 1212. from Monday- Friday between 9 AM-5 PM and we will try to see how we can help you through this.
Written by a customer while visiting Versuni