[This review was collected as part of a promotion.] I've purchased a few Thinkbooks for a business as they offer a bit more value while still being a "Think" product. Build quality is excellent and while you miss out on a few ports over a Thinkpad product, the cost savings makes it worth it in my opinion.
[This review was collected as part of a promotion.] Good screen clarity. Using to run virtual env. Works effortlessly. It's a good but with to his price point.
Written by a customer while visiting lenovo.com
Customer Rating
1
Good but faulty laptop
on July 13, 2023
Posted by: N1206N
from Waterloo, Ontario
[This review was collected as part of a promotion.] Laptop constantly overheats. It was “repaired” at least 4 times during warranty but none of the fixes worked. Now I’m out of warranty, Still overheats, getting very hot and smelling like glue and then shuts down.
It’s a good laptop when it works.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 13, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at https://support.lenovo.com/ca/en/ for further assistance.
For overheating, we recommend making sure your device is kept clean as well as ensuring that it is kept in the right place so that airflow is not restricted.