Customer reviews from greenworkstools.com
Greenworks - 24-Volt 22-Inch Cordless Hedge Trimmer (Battery Not Included) - Black/Green
Average customer rating
4.5
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
53
4 Stars
3
3 Stars
4
2 Stars
1
1 Star
4
91%of customers recommend this product.
(
48 out of
53)
Customer Reviews for Greenworks - 24-Volt 22-Inch Cordless Hedge Trimmer (Battery Not Included) - Black/Green
Customer Rating
5
So easy!
on November 9, 2021
Posted by: MelMcG
from Hickory, NC
Gender:Male
New to the Greenworks tools. Decided to try out the cordless hedge clippers and it was awesome!! So light and easy to handle even with the battery installed. Made me want to get out and trim things! This shall be the first of many tools from Greenworks.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
price
on October 30, 2021
Posted by: farmfolly
from sc
Gender:Male
This is the best buy that i have ever made of a battery tool.and i have many. A little heavy but I still manage to get the work done.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Hecky
Verified Purchase:Yes
Battery charger only worked once. Does not charge battery. No lights on charger.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 12, 2021
Hello Hecky,
We are sorry to hear that you have encountered an issue with your charger. Please try resetting it. In some cases that the charger has been plugged in for an extended period, it may malfunction. Simply unplug it for a few minutes and then plug it back in and try another outlet.
If you continue to experience this issue, it is likely that the battery or charger is experiencing a fault. For troubleshooting, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com and include the headline "Help Request - Reviewer Response".
We are sorry to hear that you have encountered an issue with your charger. Please try resetting it. In some cases that the charger has been plugged in for an extended period, it may malfunction. Simply unplug it for a few minutes and then plug it back in and try another outlet.
If you continue to experience this issue, it is likely that the battery or charger is experiencing a fault. For troubleshooting, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com and include the headline "Help Request - Reviewer Response".
Written by a customer while visiting greenworkstools.com
Posted by: Vic K
from Clarksville, Maryland
Gender:Male
Verified Purchase:Yes
The first thing I was impressed by was how well built this hedge trimmer was. After using it, I remained impressed by its excellent performance.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Kyle C W
from Apopka,FL
Gender:Male
Verified Purchase:Yes
Great tool for trimming Cuts through my shrubs no problem. The battery lasts a long time in this tool. Over 30 Mon of trimming for sure. Also has great ability to transition between different handle positions to cut at any angle needed
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CHOI
from CA
Gender:Male
Verified Purchase:Yes
Hedge Trimmer is working fine but the battery is not recharged. Seems like a bad battery and contact GreenWorks but no feedback until today (I report it 3 weeks ago).
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, August 4, 2021
Hello CHOI,
We are sorry to hear about your recent experience with us. We can see you have been in touch with our team, and it is unfortunate that this process has made you lose confidence in us. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you.
We are sorry to hear about your recent experience with us. We can see you have been in touch with our team, and it is unfortunate that this process has made you lose confidence in us. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Missing part
on July 18, 2021
Posted by: BobUSMC
from New Jersey
Page 5 of manual 2.7 states under trimmer safety warnings,”always fit the cutting device cover “. No cover was included with the tool. Not safe to store with exposed cutter. All competition tools have a cutter blade cover.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 24, 2023
Hello BobUSMC,
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts included. Please reach out to Greenworks Customer Experience Team at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution! Thanks again for your review.
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts included. Please reach out to Greenworks Customer Experience Team at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution! Thanks again for your review.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Perfectly easy to use
on June 19, 2021
Posted by: Harriet Homeowner
from Easton Md
Gender:Female
I just recently purchased this battery powered hedge trimmer to finish off my arsenal of landscape tools and it works great. So much easier to use than the old corded one I have owned for years not having to drag that cord around. Very happy with the convenience and it also has amazing cutting power. Now keeping my hedge trimmed on a more regular basis will be a reality.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com