Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,229 Reviews)
Rating breakdown 2,229 reviews
5 Stars
1,723
4 Stars
403
3 Stars
65
2 Stars
25
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
4
Reliable Phone
on December 5, 2025
Posted by: MrsENP2
[This review was collected as part of a promotion.] Galaxy A1
My phone is several years old and I'd like to upgrade to something newer
My phone is several years old and I'd like to upgrade to something newer
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 6, 2025
Posted by: Rrstapleton2014
[This review was collected as part of a promotion.] The Galaxy phone is amazing. It is my lifeline. Everything i need is in it!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This is great product but too smallil
on April 27, 2026
Posted by: BeastProtection
[This review was collected as part of a promotion.] AI is very useful and very simple to user friendly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 15, 2025
Posted by: Tazluvcats
[This review was collected as part of a promotion.] Galaxy AI is on the device and not really happy about that. I am not crazy about the ai and how it works. The photo takes really great photos. Down side is you cannot add SD card for extra storage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch, I have found texting to be difficult
on September 15, 2025
Posted by: Sari78
[This review was collected as part of a promotion.] AI makes searches and features better, great addition
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 16, 2025
Posted by: Willie
[This review was collected as part of a promotion.] I own thia device for about 10 months and do more that i was expecting all is great on the device is a phone that I will recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great with tv
on October 10, 2025
Posted by: Shane1
[This review was collected as part of a promotion.] Ai is neet
Find my phone is good
TV interface is fab
Find my phone is good
TV interface is fab
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone has great quality
on October 10, 2025
Posted by: RadicalRetro
[This review was collected as part of a promotion.] Great for gaming/streaming, phone gets a little warm sometimes.
Storage fills up fast if youre not careful but the updates are frequent so thats nice
Storage fills up fast if youre not careful but the updates are frequent so thats nice
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hi there RadicalRetro, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are so happy to hear that you are so pleased with the usage of your device for your streaming and gaming. We have provided a link to a troubleshooting guide to assist you with the temperature of your device. We have also provided a link to the Samsung Support Team if you continue to experience this frustration, or are interested in exploring storage expansion options. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US