Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,228 Reviews)
Rating breakdown 2,228 reviews
5 Stars
1,722
4 Stars
403
3 Stars
65
2 Stars
25
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
This phone takes great photos
on September 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my Galaxy FE for various purposes, including attending college, watching TV, listening to music, and staying in touch with family and friends. I also use it to pay bills and much more. Additionally, I rely on AI to assist me with my homework and help me find references for my studies. It’s also useful for checking my grammar.k and help me find references for my studies. It’s also useful for checking my grammar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too heavy!
on September 28, 2025
Posted by: Cujoisabigdog
[This review was collected as part of a promotion.] I've used galaxy Ai and it was a pleasure being a samsung user. I use my phone for my daily very strong and reliable. Thank you again samsung for having the best device's and services around.
Value
3
Response from Samsung USBy R&R Team, October 31, 2025
Hey Cujoisabigdog, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 FE. We are happy to hear that you are pleased with the usage of your device, and finding Galaxy AI helpful for you every day. We understand how important the comfortable feel of your device in your hand for prolonged periods of time is to you, and we appreciate you sharing your desire for a lighter design. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on October 24, 2025
Posted by: Marv48
[This review was collected as part of a promotion.] I've had this phone for a couple years and has worked almost flawlessly I highly recommend it Samsung keep doing your thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone i have had in a long time
on October 26, 2025
Posted by: Nightcrawler
[This review was collected as part of a promotion.] This phone is amazing I came from the A52 5g I got shortly after it's release and just upgraded to this device and I am simply blown away the only draw back is battery life but that doesn't hurt my overall rating get a days worth of life that includes watching videos, playing games, surfing the web and phone calls.
Galaxy Ai is incredible with objects removal and in videos the removal of background sound just blows my mind.
Overall I am very happy with my choice.
Galaxy Ai is incredible with objects removal and in videos the removal of background sound just blows my mind.
Overall I am very happy with my choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on December 5, 2025
Posted by: Meachi
[This review was collected as part of a promotion.] This is a very great phone, however your best functioning is when you optimize the device throughout the day. Previously open apps do not completely close when you exit them. So optimizing will close them and device processes at warp speed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Superb product
on May 12, 2026
Posted by: Aleeeee
[This review was collected as part of a promotion.] I think the Samsung Galaxy S25FE is a really good phone, long battery life and both Galaxy AI and Gemini are pretty good. The 120 Hertz display is also nice and bright along with a good picture quality. And the camera is awesome.
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hello Aleeeee, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are thrilled to hear that you are so happy with the battery life, Galaxy AI, and processing power of your device, as well as the camera. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easier than I thought.
on September 15, 2025
Posted by: Laufrench
[This review was collected as part of a promotion.] Im in my 60s and getting a new phone gives me anxiety and makes me feel so stupid. However, this phone was not hard to navigate to learn all of the changes. AI gets me so excited because I knew nothing about it. No more bored grandmother. Now I know why the younger people love this so much!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
it's all you ever need
on September 18, 2025
Posted by: jkschulz
[This review was collected as part of a promotion.] I use it for research purposes "Gemini AI" and taking great photos of work or play.
Value
5
Written by a customer while visiting Samsung US