Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(2,228 Reviews)
Open Ratings Snapshot
Rating breakdown 2,228 reviews
5 Stars
1,722
4 Stars
403
3 Stars
65
2 Stars
25
1 Star
13
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Excellent
on November 26, 2025
Posted by: Onac68
[This review was collected as part of a promotion.] Loving my new phone. The "Galaxy AI" is remarkably incredible and interesting. I am in exploring mode right now daily.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamNovember 26, 2025
Hey there Onac68, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We are thrilled to hear that you are loving the usage of your device, and finding Galaxy AI both engaging and helpful for your usage. Please, reach out to us again in the future any time you have questions or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Photo 📸 good
on January 20, 2026
Posted by: Singh
Samsung galaxy s25fe Good phone
I like 8gb r...256
Response from Samsung USBy R&R TeamJanuary 21, 2026
Hey Singh, thank you for your feedback on your Samsung Galaxy S25 FE. We couldn't be happier to hear that you are so pleased with the usage of your device. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy AI features are amazing
on October 21, 2025
Posted by: Farrah
[This review was collected as part of a promotion.] My new S25 fe galaxy phone has kick started my new business. Im researching faster and doing most of my business from my phone. Features like Generative Edit for photo manipulation, Circle to Search for visual searching, and Live Translate for real-time call and text translation are just 3 of the many features i can't live without now. I also enjoy using AI-assisted search: Improves visual search capabilities for finding products or information from images.
Gemini integration: Brings the multimodal AI capabilities of Gemini to the device, powered by a large vapor chamber for smooth performance and hardware-based ray tracing for realistic graphics in gaming.
Enhanced security: Uses Knox Enhanced Encryption Protection to secure personalized AI experiences. I am so glad we upgraded to the S25 Samsung Galaxy. My income has increased and I can work faster and easier than ever , thanks Team Samsung Galaxy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Longest Lasting phone I have ever had.
on December 7, 2025
Posted by: Medkid
[This review was collected as part of a promotion.] These phones has some of the most versatile features and functions, they are very reliable, I do alot of mobile gaming on mine but also alot of document creation for work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Product
on October 7, 2025
Posted by: Features
[This review was collected as part of a promotion.] I really enjoy the Samsung phone that I had with memory and the features it was really fast and thorough excellent choice of product on my opinion! I was also pleased that Samsung upgraded and updated their programming where it couldn't be as hacked! It did get hacked; didn't get his hacked as bad
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 7, 2025
Posted by: Coleycole
[This review was collected as part of a promotion.] My new Galaxay phone is great and I'm so happy. I'm enjoying the Galaxy AI features. I'm looking forward to get plenty of use from this phone. I love Samsung. The only phone brand I use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic product for its price
on December 6, 2025
Posted by: Batmanfighter1
[This review was collected as part of a promotion.] This phone is amazing. It has almost every feature an S series phone would have. It even has Galaxy AI in it, and it's amazing. Its camera is amazing. I used to use the A35, which was a new phone, and its cameras were already amazing, but when I switched to the S25 FE, I was amazed at how good this phone was. I love this phone so much.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on December 7, 2025
Posted by: dfraley25
[This review was collected as part of a promotion.] I love my Galaxy s25 fe. It is such a good phone. It's fast, its user friendly and it can do anything I need it to from just making calls and texting to taking the best pictures and creating amazing videos and the Galaxy AI can tell you anything you need to know or just ask simple questions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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