Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,228 Reviews)
Rating breakdown 2,228 reviews
5 Stars
1,722
4 Stars
403
3 Stars
65
2 Stars
25
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
1
Picture, video, are the most disgusting and poor
on February 25, 2026
Posted by: Abuelamita
Camera is so annoying and captured an image blurry and could no clear or visible even 2 feet closely 🤔. I have been a samsung user. But this is not even an camera feature from Samsung.. ai for what purposes.
Response from Samsung USBy R&R Team, February 25, 2026
Hey Abuelamita, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how frustrating it can be when you have a device that is not meeting your expectations. We have provided links to two articles to help you with the available camera features and settings, as well as troubleshoot the blurry photos you mention experiencing. We have also provided a link to the Samsung Support Team to offer additional assistance if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Best value out there.
on September 6, 2025
Posted by: JGeorgeKNR
from Texas
Expertise:Expert
Well, it has flagship specs at a reasonable price and it doesn't disappoint.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome experience so far
on February 5, 2026
Posted by: DB8228
Expertise:Expert
The device is working better than I expected. The display is gorgeous, the camera is as good as expected and the processing power isn't the best but it's not bad at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 11, 2026
Hey DB8228, thank you for your feedback on your Samsung Galaxy S25 FE. We couldn't be happier to hear that you are having such a great experience with your device, and that it is exceeding all of your expectations. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Why i like Samsung
on September 22, 2025
Posted by: Ninin10
[This review was collected as part of a promotion.] My first Samsung Phone is Galaxy Y. I was so very very happy back then to have to it and use it. It is my first time to use android phone. Eversince then if ever there is a new released model that i can afford i would buy a new one. Now that Samsung that Phones have AI It is more exciting to use and convenient. I really want to have Samsung Ultra Phone or Samsung Flip. They were fast and advance than any other phones. It is more advance than iPhones. I hope i will be selected one of the winners. I would to use Ultra Phone or Flip phones. I love Samsung Gadgets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great and kudos to Galaxy AI
on September 22, 2025
Posted by: shreyas01karnad
[This review was collected as part of a promotion.] I purchased S25 FE 2 weeks ago. So far the phone works great! I was able to enhance some old photos with Galaxy AI and remove unwanted objects from them. Galaxy AI is super helpful if I want to transcribe a meeting or any lecture notes. A great replacement for my previous S24 FE. Battery life is awesome! Lastly the lock screen insights using Galaxy AI are life savers. Kudos to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 FE
on December 1, 2025
Posted by: Dianes47
[This review was collected as part of a promotion.] I recently bought the Samsung galaxy S25 FE. The phone is fast and storage has not been a issue thus far. The phone has better features then the original S25 series basic model. I felt for the way I utilize my phone mostly for email, games,apps customize, daily tasks, calender,calculator and internet surfing ext. It definitely has superseded my expectations. I figured the cost i would be using just a slower version Android but I was wrong. I'd recommend this phone for the basic casual everyday person who is budget friendly. Also this phone has a ton of Galaxy AI features you can add and also customize for multiple things like drawing assistants to writing style assistant and many more AI features its a must buy!!
Value
5
Response from Samsung USBy R&R Team, February 19, 2026
Hi Dianes47, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We love hearing that you are so pleased with the enhnaced speed, storage, and features of your device. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S25fe xxxxxx
on December 7, 2025
Posted by: Skiier
[This review was collected as part of a promotion.] Works great 'xxxxxxxxxxxxxxxxxxxccccxxxxxxxxxxxxxxxxxxx
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great choice of a phone
on September 20, 2025
Posted by: HMoney40
[This review was collected as part of a promotion.] This phone is so clean, no crevices to get junk and grime stuck into. It's camera is amazing as well, 13.7x zoom is so helpful when I need to scan a qr code for something, or if I'm just taking pictures of the horizon, I use yhe camera every day at school to scan the daily attendance qr code from my seat even though it's on the door 2 rooms down. I use the galaxy AI feature every day for class, because it tells me answers to my problems so quickly, I just wish that I could have it on my chromebook because it's so efficient.
Value
5
Written by a customer while visiting Samsung US