Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,228 Reviews)
Rating breakdown 2,228 reviews
5 Stars
1,722
4 Stars
403
3 Stars
65
2 Stars
25
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
4
It's ok feature but sometimes it has its issues
on June 1, 2026
Posted by: realcutie35
[This review was collected as part of a promotion.] It's great with everything. It's really not much to say but it's features are pretty good but some apps don't pop up fast enough.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I only buy the Galaxy phone. It's the best.
on June 2, 2026
Posted by: Tobyboy
[This review was collected as part of a promotion.] I use my Phone for my Callander and everything else. Ever since the incident that I ever had, I got a phone they was easy for me to use. This brand of phones is the best. It is so easy also. I think that it is awesome. I had to write, so Ai is what j use to write it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My samsung s twenty five fe review
on June 2, 2026
Posted by: Smashlee
[This review was collected as part of a promotion.] I’d give the Samsung Galaxy S25 FE a strong 4 out of 5 stars. I rely on my phone a lot for both work and everyday life, and this one has been solid all around.
During the day, I’m using it for calls, messages, maps, and managing jobs, and it keeps up without any issues. It runs smooth, doesn’t lag during multitasking, and the battery easily lasts me a full day, which is huge when I’m busy and on the go. The screen is bright and clear, even outside, so I can check things quickly without struggling to see it.
I also use the camera pretty often for quick photos—whether it’s work-related or just everyday moments—and it does a great job in good lighting with sharp, colorful pictures. Low-light shots aren’t perfect, but still decent for what I need.
Overall, it gives you that high-end feel without the high-end price. It’s been reliable, easy to use, and fits right into both my work routine and daily life.
During the day, I’m using it for calls, messages, maps, and managing jobs, and it keeps up without any issues. It runs smooth, doesn’t lag during multitasking, and the battery easily lasts me a full day, which is huge when I’m busy and on the go. The screen is bright and clear, even outside, so I can check things quickly without struggling to see it.
I also use the camera pretty often for quick photos—whether it’s work-related or just everyday moments—and it does a great job in good lighting with sharp, colorful pictures. Low-light shots aren’t perfect, but still decent for what I need.
Overall, it gives you that high-end feel without the high-end price. It’s been reliable, easy to use, and fits right into both my work routine and daily life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The S25 is super lightweight & durable. Galaxy AI!
on June 3, 2026
Posted by: DigitalDude
[This review was collected as part of a promotion.] If you love Samsung, you'll get along great with the S25! Live text answering, Samsung Pass, play store. You name it and bam, it's there. All thanks to the new a most approved 6 years running Galaxy AI. From the makers of NASA, and What About Bob, Galaxy AI brings not only a personal assistant, but also a friend. This S25 is the word that brings hope back in humanity and a piece of safety in a phone all because of Galaxy AI
Value
3
Response from Samsung USBy R&R Team, June 3, 2026
Hey DigitalDude, thank you for your feedback on your Samsung Galaxy S25 FE. We are so pleased to hear that you are happy with the added features of Galaxy AI, and that you are enjoying the usage every day. We have provided a link to the complete manual to help you further enhance your experience with additional capabilities. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 3, 2026
Posted by: Rydellow
[This review was collected as part of a promotion.] Ai helps me find something im looking for, fast and accurate! Helps me in my typing and the proper way finish a statement and keep it professional! Samsung S25 FE has been a fantastic phone, I'm not great at figuring out smart phones and this S25 FE has been right there to help me with anything and help me with the task and get it completed! Thank you samsung! Great product, great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 FE Review!
on June 3, 2026
Posted by: SHOTIME1
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is a mobile powerhouse that can be used for streaming and gaming through local PC mirroring, cloud services, and its built-in desktop environment. It handles high-fidelity graphics and seamless video output effortlessly. Now the fun stuff, galaxy AI for the S25 FE brings Samsung's flagship AI suite to a more accessible price point. Powered by the Exynos 2400 processor and One UI 8, the device natively supports multimodal AI and advanced local processing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
DIm dim dim
on February 8, 2026
Posted by: gman
Biggest and most obvious issue is the display. It is simply too dim. For a phone supposedly able to compete with the 'flagship' phones it is not even in the same league. The lack of brightness means all definition and contrast is lost even on the most basic of tasks. There is no need to have the most expensive screen technology if the amount of nits is simply too low to see it. Screen is really unwatchable.
Everything else works smoothly as it should.
Everything else works smoothly as it should.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, February 9, 2026
Hi Gman, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are pleased to hear the device overall is operating smoothly, and we would love to help you best align the settings to your preferences. We have provided a link to the full device manual to help you with all of the different display setting options available to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung
on September 12, 2025
Posted by: Mamma T
I enjoy the phone when it's working right
But it can mess up over something small then I don't enjoy it as much
But it can mess up over something small then I don't enjoy it as much
Response from Samsung USBy R&R Team, September 12, 2025
Hi there Mamma T, we appreciate your feedback on your Samsung Galaxy S25 FE. We are happy to hear that you are overall pleased with the features and usage of your new phone. We have provided a link to the Samsung Support Team for your convenience. They can assist you directly through chat for those instances you mention the device not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US