Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,228 Reviews)
Rating breakdown 2,228 reviews
5 Stars
1,722
4 Stars
403
3 Stars
65
2 Stars
25
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
I love my phone
on May 19, 2026
Posted by: Nellyjelly
[This review was collected as part of a promotion.] It is wonderful that you are so pleased with your current mobile device. Enjoying the technology you use daily can significantly enhance your experiences. A reliable and enjoyable phone makes communication and everyday tasks much smoother. We hope it continues to serve you well for a long time to come. Thank you for sharing your positive sentiment. I love my galaxy ai device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The screen size is excellent
on May 19, 2026
Posted by: Gamma1963
[This review was collected as part of a promotion.] My Samsung phone is my little computer away from home. The size and comfort allows me to navigate from app to app. Im able to watch movies without squinting my eyes. Volume is just right. Playing games, updating social media, screenshot important information and taking pictures everyday is very easy to do. Using AI is excellent especially while shopping and doing price and product comparisons.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 19, 2026
Posted by: Izzyvill
[This review was collected as part of a promotion.] This samsung phone are amazing I recently upgraded from a galaxy s9 and wow the screen is a amazing good size the speaker for listening to music is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite
on May 21, 2026
Posted by: Yaaaas
[This review was collected as part of a promotion.] I've had every galaxy from the start and this is the best by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I can dare to say that phone has great features.
on May 22, 2026
Posted by: Kellyjay43
[This review was collected as part of a promotion.] This phone has great AI features which adds so much beauty to videos and camera
The gaming concepts, graphics and playability is awesome.
The gaming concepts, graphics and playability is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great choice
on May 31, 2026
Posted by: Funitln1
[This review was collected as part of a promotion.] I love this device, especially the Galaxy AI feature. The camera is incredible. I use the phone in every capacity and it has exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
so glad i switched
on May 31, 2026
Posted by: Marlee
[This review was collected as part of a promotion.] i have always had an A series phone ever since I got my first one and a few months ago my mom got a really good deal with Samsung and me and my sister got an S25 FE, it has many more features from the A series, i have never wanted a better phone its actually so good, no lag, good storage and good price, i even got a cute case for it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Need some improvements
on June 1, 2026
Posted by: Bellarican93
[This review was collected as part of a promotion.] Ever since I've been having this phone, I've been having issue when it comes with the AI.... It's been acting slow and it's always telling me I need to update the software, and it's becoming a problem. Especially when I have too many windows or apps open the phone starts acting slow and it freezes. It's also having a problem when it comes to having tap pay.l, it rejects it and I would have to once again update the card with either Samsung pay or Gpay. The camera taking blurry pics when Samsung NEVER HAD A PROBLEM!! Other than that some features are ok.
Value
3
Response from Samsung USBy R&R Team, June 3, 2026
Hi Bellarican93, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 FE with us. We know how important your phone is to you every day for a range of daily tasks, and wanting the uninterrupted usage of your device every day. We have provided links to resources to help you adjust the refresh rate and troubleshoot the freezing you mention experiencing with your device. We have also shared a link to an article to help you troubleshoot the blurry photos you mention experiencing with your device. Lastly, we have provided a link to the Samsung Support Team to help you with the frustrations you mention when trying to pay, and if you continue to experience other frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US