Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(2,226 Reviews)
Open Ratings Snapshot
Rating breakdown 2,226 reviews
5 Stars
1,721
4 Stars
402
3 Stars
65
2 Stars
25
1 Star
13
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
4 out of 5
4
Easy to navigate
on April 7, 2026
Posted by: Tracey360
[This review was collected as part of a promotion.] That product is very useful and durable.its screen is big good for people who can't see well.vwey nice ringtone i enjoy this product and I feel everyone should try it out
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The fe is just enough phone easy to use
on April 8, 2026
Posted by: Vern1980
[This review was collected as part of a promotion.] Galaxy AI i use my ohone to shop watch movies texting and lots of photos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 FE one month review
on April 8, 2026
Posted by: Olddude2
[This review was collected as part of a promotion.] I recently upgraded to the Galaxy S25 FE from a Galaxy S21 FE. I'm very happy with my purchase. The new phone has a larger screen and the battery capacity is larger. I can use my new phone all day, whereas I had to charge the S21 FE at least once during the day. I use my phone mostly for internet, watching videos, and of course phone calls. I am not a gamer, and haven't used Galaxy AI much.
The new phone is easy to hold in my hand, due to the rounded corners. I did purchase Samsung's basic case, which is easy to grasp and not slippery. Moving my information and data from the old phone to this one was very easy, all I did was connect a USB C cable between the two phone and followed the simple instructions. The S25 FE takes great pictures, phone call quality is excellent and the battery hasn't gotten warm during my usage.
The S25 FE is definitely an upgrade from my S21 FE.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Galaxy s25fe
on April 8, 2026
Posted by: Smokey
My note 20 was a much better phone, I don't like this phone at all..
Response from Samsung USBy R&R TeamApril 9, 2026
Hey Smokey, thank you for your feedback on your Samsung Galaxy S25 FE. We understand that getting a new device can come with a learning curve, and cause frustration as you are working to discover the new features, and align the settings to your preferences. We have provided links to the complete manual for your device and to the Samsung Support Team to assist you with the discover and alignment of your device to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great budget option
on April 9, 2026
Posted by: ANebula
[This review was collected as part of a promotion.] Easy to set up and use, smart switch helped speed up the process of moving to a new phone Galaxy AI is a pretty neat feature too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They've done it again!
on April 10, 2026
Posted by: Robby3
[This review was collected as part of a promotion.] I think my first Galaxy was the S7. I love this series so much. Once again, Samsung has created a phone that's easy to use but has so much great features!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy s25 fe review
on April 13, 2026
Posted by: CURT4917
[This review was collected as part of a promotion.] Where do u start. I think if your in the market for a mid level phone that is used for maybe a solid apps. The phone is steady and is very solid. The glass feels way smoother and more expensive than the last model. I appreciated the design and the way its processing chip worked. Great buy!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone for a not so expensive price
on April 13, 2026
Posted by: Granny1hunter
[This review was collected as part of a promotion.] This phone is a really great phone it works good AI is excellent especially if you need to make documents it really helps you and this phone doesn't cost a fortune like the other ones but it works just as good the only downfall is the camera is not as good as the Ultras which is kind of a bummer cuz I love to take pictures but I can't afford the ultra right now it's way too expensive
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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