Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,225 Reviews)
Rating breakdown 2,225 reviews
5 Stars
1,720
4 Stars
402
3 Stars
65
2 Stars
25
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
3
Drops WiFi
on November 10, 2025
Posted by: Wifey1981
[This review was collected as part of a promotion.] As soon as I leave my house I can't make a call. Everything has been checked. It remains a mystery.
Value
3
Response from Samsung USBy R&R Team, November 11, 2025
Hey Wifey1981, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how important the reliable connection of your device to your carrier and Wi-Fi are to you every day. We have provided a few links to troubleshooting guides to help you with both of these instances. We have also shared a link to the Samsung Support Team if this experience continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on November 11, 2025
Posted by: WDavis
[This review was collected as part of a promotion.] Best midrange phone I've ever bought. I quite enjoy this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with Features and Durability
on November 11, 2025
Posted by: SMACKTHARABBIT01
[This review was collected as part of a promotion.] My main and most used feature has always been samsung camera. Photo Assist lets you perfect your shots with Generative Edit. Move fill or erase selected objects, all with AI-powered precision that fills in the photo. I take photos of just about everything the processor in my samsung phone is great providing clear photo / video for any task expecially the days i feel like playing video games or watching a movie on my phone. This phone holds the most slim design of all samsung phones of its kind and comes in so many new awesome colors. Designes with gorilla glass the durability hold up hands down. Definatly get your moneys worth from this one thanks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really easy phone to use. Real cool features
on November 11, 2025
Posted by: Harryb
[This review was collected as part of a promotion.] Galaxy system works really good! AI has some good features I'm just now starting to use more. Pretty easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need...and more
on November 11, 2025
Posted by: NukeGlow
[This review was collected as part of a promotion.] Love everything about this phone. Everything I need plus Galaxy AI! They just keep improving these phones, in the best way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this device
on November 18, 2025
Posted by: Dash529
[This review was collected as part of a promotion.] My Galaxy A25 Fe takes me to another level its not only fast but its also groun breaking from the camera to the built-in Galaxy Ai. Jus love editing my photos with the Galaxy Ai makes everything i do so easier. Gaming on the phone is so snappy i cant complain. I am more productive with this phone than anything
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hi there Dash529, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are so happy to hear how amazed you have been with the usage and capabilities of your new device, and that you are enjoying the features of Galaxy AI especially for your photo editing. We hope you'll contact us again in the future if you ever have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 has some really cool features!!!
on November 19, 2025
Posted by: CourtneyJean
[This review was collected as part of a promotion.] The S25 is the best Phone I've had in my life. The Galaxy AI photo editor is out of this world!!! And all of the AI features it has is pretty amazing!! I watch movies on my phone and it does really awesome. I highly recommend this phone to anybody who is looking to get a new phone or who just wants to upgrade with new technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25fe review
on November 28, 2025
Posted by: Grandma9
[This review was collected as part of a promotion.] I am very pleased with my s25fe. I upgraded from s23ultra. Had to adjust to not having an s pen. The camera quality is good but slightly less than the s23 ultra. The size is little smaller and rounded corners taking a little bit to get used too. But overall Im enjoying my s25fe.
Value
5
Written by a customer while visiting Samsung US