Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,294 Reviews)
Rating breakdown 2,294 reviews
5 Stars
1,775
4 Stars
414
3 Stars
66
2 Stars
26
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
3
Not bad but I've been spoiled..
on June 10, 2026
Posted by: Ilikefastphones
[This review was collected as part of a promotion.] Honestly its a little slow to load webpages, I hate the new replacement for "hey google"..wont give me directions like my last galaxy did, just gives me details about the places..maybe i just never fully finished setting things up but the little downgrade from Galaxy plus to FE is noticeable. I do use the galaxy AI to compensate but miss my phone just understands me with one question in one place lol. I'm hoping to upgrade asap ..I must miss my last phone, the FE isn't terrible but it'd the small I conveniences that add up and make it worth paying a little extra for top of the line..
Value
3
Response from Samsung USBy R&R Team, June 10, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are pleased to hear that you are finding features on your device you enjoy every day like Galaxy AI. We have provided a link to an article to help you adjust the refresh rate for the quicker download speeds you are seeking. We have also shared a link to the Samsung Support Team for your convenience if this experience continues with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has easy setup and a wide variety oyou.
on June 10, 2026
Posted by: bighasty
[This review was collected as part of a promotion.] My Samsung S25 fe is a great overall phone whether you texting calling listening to music or playing games. And the AI is top of the line
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 10, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] The galaxy AI works great the processing speed is great only downfall is it's kind of fragile the back glass broke on me after one drop, but it is a great phone overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've never had a problem with any of my Samsung
on June 10, 2026
Posted by: Kojak695
[This review was collected as part of a promotion.] I use my phone for everything to clock in clock out. Listen to music YouTube. You name it.I love this thing. I don't know what I would do without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works well and as needed
on June 10, 2026
Posted by: GalaxyAI
[This review was collected as part of a promotion.] GALAXY AI features, a solid phone too. Long battery life that makes it days without charge. I absolutely love the galaxy ai features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone
on June 10, 2026
Posted by: Inkpony3
[This review was collected as part of a promotion.] I don't like the location of the power button. It is always getting in the way. The phone itself performs decently. I haven't used Galaxy AI but that doesn't stop it from turning on.
I don't like that with every security update new apps are automatically installed on my phone. Not appreciated.
The camera is a great feature and it takes some great photos.
I don't like that with every security update new apps are automatically installed on my phone. Not appreciated.
The camera is a great feature and it takes some great photos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has lots of cool settings & features!
on June 10, 2026
Posted by: Peachy
[This review was collected as part of a promotion.] This phone has lots of cool settings and features which I really like cuz I love 2 customize every part of my phone 2 everything I like! The phone has cool features like some of the Galaxy AI tools which are helpful & cool 2 use. So far I like the circle 2 search & the edit & sketch to art as well as the energy score tools the best!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great product for the price.
on June 10, 2026
Posted by: VJRosch
[This review was collected as part of a promotion.] Galaxy S25FE is a great choice with loads of features for a reasonable price. I upgraded from a galaxy S21FE. The only thing I really miss is the ability to add an micro SD card. Samsung is my go to.phone. I have tried others in the past and alway just missed my samsung.
Value
4
Written by a customer while visiting Samsung US