Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,211 Reviews)
Rating breakdown 2,211 reviews
5 Stars
1,710
4 Stars
398
3 Stars
64
2 Stars
25
1 Star
14
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
This is a great phone
on June 4, 2026
Posted by: Jhou7891
[This review was collected as part of a promotion.] This is a great phone...I really enjoy using it !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not the best security system
on June 4, 2026
Posted by: LoveShopping4
[This review was collected as part of a promotion.] Galaxy AI is very useful but controls other functions in the background.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and a better camera
on June 4, 2026
Posted by: StarSeed81
[This review was collected as part of a promotion.] I use my Samsung galaxy s25 fe for personal use ,love the camera, great AI features , its fast ,so far ,I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones ive had
on June 4, 2026
Posted by: 417Degen
[This review was collected as part of a promotion.] I've been extremely impressed with my Galaxy phone. The screen is absolutely stunning, with incredible resolution and vibrant colors that make everything look sharp and immersive. Performance is lightning fast—apps open instantly, multitasking is smooth, and I've never experienced any lag.
The camera and video quality are immaculate. Whether I'm taking photos during the day, at night, or recording video, the results consistently exceed my expectations. Storage has never been an issue either; even after loading it with apps, photos, and videos, I haven't come close to running out of space.
The biometric security features work flawlessly. Both the fingerprint scanner and face recognition are fast, accurate, and reliable every time. One of my favorite features is Galaxy AI. It's packed with useful tools that genuinely improve the user experience, and while no technology is perfect, Galaxy AI comes remarkably close.
Overall, this is easily one of the best smartphones I've ever owned. The display, speed, camera system, storage capacity, security features, and AI tools all come together to create an outstanding experience. I would highly recommend it to anyone looking for a premium smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my 25fe galaxy & it keeps me all together
on June 4, 2026
Posted by: DeSmidt
[This review was collected as part of a promotion.] I love all samsung products & my s25fe is great. I like how it holds all my files & pictures plus music too! I also get on tiktok, fb & Instagram so easily. I enjoy getting started in the digital creator world as well & with the galaxy AI it's so much more easy than EVER BEFORE!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera, takes great pictures.
on June 4, 2026
Posted by: Greyeyes
[This review was collected as part of a promotion.] The AI feature is very helpful. Keep me updated on things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera, got the phone for a huge bargain
on June 4, 2026
Posted by: Villainrose
[This review was collected as part of a promotion.] Just got so haven't fully used the galaxy Ai features yet but so far it's been good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great pics
on June 5, 2026
Posted by: Jenny79
[This review was collected as part of a promotion.] It works good, except when watching social media reels, no matter WHAT app, sometimes the real sound doesn't end, even AFTER exiting the app and I have to restart the phone
Value
3
Response from Samsung USBy R&R Team, June 5, 2026
Hey Jenny79, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are pleased to hear that you are overall happy with the usage of your device. We understand how important it is for your social media and other apps with audio to operate as intended. We have provided a link to an article to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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Written by a customer while visiting Samsung US