Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,216 Reviews)
Rating breakdown 2,216 reviews
5 Stars
1,714
4 Stars
399
3 Stars
64
2 Stars
25
1 Star
14
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
4
This product has great qualities
on June 3, 2026
Posted by: ZackAttack
[This review was collected as part of a promotion.] I love how I can hold a button down and an Ai shows up. I like the camera quality and the microphone quality. They really did a great job with this device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The FE is 5 Stars
on June 3, 2026
Posted by: KyReviews
[This review was collected as part of a promotion.] I intentionally waited over a week before submitting this review so I could provide meaningful feedback for anyone considering this device. After thoroughly using the Galaxy S25 FE, I can confidently give it a 5-star rating.
Before purchasing, I was somewhat skeptical, especially since I previously owned the S25 Ultra. This was an unexpected purchase made under urgent circumstances, and I certainly wasn't expecting to be writing such a positive review a week later.
Samsung did an outstanding job with the FE model. It successfully brings many of the best features of the flagship experience into a more affordable package. The display is beautiful, the size feels just right, the software experience is smooth, and the cameras consistently deliver impressive results.
Performance has exceeded my expectations and feels every bit like a premium device in day-to-day use. If I had to find one minor criticism, it would be the build materials, but considering the price point, Samsung struck an excellent balance. In fact, I find it more comfortable to hold and use than the Ultra.
Overall, Samsung has created an exceptional value here. For the price, this phone is incredibly hard to beat, and I have no hesitation recommending it. Unless someone receives a defective unit, I believe most users will be extremely satisfied with their purchase.
Samsung, well done. This is one of the best value smartphones I've used in a long time.
Before purchasing, I was somewhat skeptical, especially since I previously owned the S25 Ultra. This was an unexpected purchase made under urgent circumstances, and I certainly wasn't expecting to be writing such a positive review a week later.
Samsung did an outstanding job with the FE model. It successfully brings many of the best features of the flagship experience into a more affordable package. The display is beautiful, the size feels just right, the software experience is smooth, and the cameras consistently deliver impressive results.
Performance has exceeded my expectations and feels every bit like a premium device in day-to-day use. If I had to find one minor criticism, it would be the build materials, but considering the price point, Samsung struck an excellent balance. In fact, I find it more comfortable to hold and use than the Ultra.
Overall, Samsung has created an exceptional value here. For the price, this phone is incredibly hard to beat, and I have no hesitation recommending it. Unless someone receives a defective unit, I believe most users will be extremely satisfied with their purchase.
Samsung, well done. This is one of the best value smartphones I've used in a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on June 3, 2026
Posted by: Remiray
[This review was collected as part of a promotion.] I love Samsung. I have Samsung S25 Fe phone, Samsung tablet, Samsung TV, Samsung sound bar. Just all around quantity products that I've used and continue to use. Alot of good features and easy to use. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s25FE suffers with the battery
on June 3, 2026
Posted by: Leyz3r
[This review was collected as part of a promotion.] The Galaxy S25 FE is a great device for anyone who wants to stay organized. The Galaxy AI has integrated perfectly into my daily life, helping me manage everything from photo editing to quickly searching for things on my screen. It makes everyday tasks much faster and more intuitive.
However, the phone struggles a bit with battery life.
However, the phone struggles a bit with battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does it all.
on June 3, 2026
Posted by: Jim220
[This review was collected as part of a promotion.] I really love my phone. It does everything I need it to do from business documents to personal use. I would recommend this phone to anyone looking for a premium phone at a great price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything works magniticently.
on June 3, 2026
Posted by: Toast13
[This review was collected as part of a promotion.] A+++ . Would recommend to anyone.,..................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The battery life is amazing
on June 3, 2026
Posted by: Tezzyd
[This review was collected as part of a promotion.] My samsung galaxy s25 FE is hands down my favorite phone of the past 3 years. With it being a more cost affective version of its bigger brother it surely doesn't disappoint from the seamless streaming ability to the massive and very helpful battery life the s25fe is a definite game changer and has made me a samsung fan boy for life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen is too sensitive or unresponsive
on June 3, 2026
Posted by: Survivor
[This review was collected as part of a promotion.] I enjoy my device usually. Typing is a challenge as the screen can be very sensitive or not responsive at all.
The AI is getting better all the time.
The AI is getting better all the time.
Value
3
Response from Samsung USBy R&R Team, June 4, 2026
Hey Survivor, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We understand how important the uninterrupted usage of your device is to you every day, and we would love to help you with the display of your device. We have provided a link to an article to help you with the responsiveness of your display. We have also shared a link to the complete manual to help you with additional display settings of your device. Lastly, we have provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
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Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Written by a customer while visiting Samsung US