Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,217 Reviews)
Rating breakdown 2,217 reviews
5 Stars
1,715
4 Stars
399
3 Stars
64
2 Stars
25
1 Star
14
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5
Galaxy Galaxy Galaxy Galaxy
on May 27, 2026
Posted by: Mslizzytish
[This review was collected as part of a promotion.] 4 time Galaxy purchase. AI is super smart and helpful on the latest product. My Fe is my best friend at work. I wouldn't be able to do my job without it. I'm glad I upgraded and I can't wait to see the newer versions coming down the turnpike. So simple to navigate. Calls are clear every time. It helps that it blocks sketchy phone calls from numbers that I shouldn't answer. All the apps and available apps perfectly and simply. I can't believe all the bells and whistles for the price. I never leave home without it. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
HugeSamsung FAN LOVE ❤️ the S series
on May 27, 2026
Posted by: Buddsr79
[This review was collected as part of a promotion.] The Galaxy AI is so awesome it helps me in my work daily and is a great addition to the S series models
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for the money
on May 27, 2026
Posted by: Frankjr73
[This review was collected as part of a promotion.] The Samsung 25FE is packed with high end features such as Galaxy Ai, fast processor and smooth operating system! I see no value in upgrading!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung s25fe expirence
on May 27, 2026
Posted by: Love2shopatsamsung
[This review was collected as part of a promotion.] I personally think the phone is good over all im a big fan of Samsung i currently am writing from my Samsung s21. I personally think that the Samsung s25 fe has brought alot of improvements to the phone but the AI is a bit laggy but I personally think that it's one of the best phones in the market.
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hello Love2shopatsamsung, we appreciate you sharing your thoughts about your Samsung Galaxy S25 FE with us. We are pleased to hear that you are overall happy with the capabilities of your device. We have provided a link to an article to help you adjust the refresh rate of your device at your convenience to help resolve the occasional lag you mention experiencing. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Long time Galaxy user
on May 27, 2026
Posted by: GalaxyGuy
[This review was collected as part of a promotion.] I've been a long time Galaxy phone user and the S25 FE has been a joy to use. The AI features are enjoyable and useful. The phone is fast and responsive and easy to customize. I would recommend it to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great solid s25fe
on May 28, 2026
Posted by: Thatguydoingareview
[This review was collected as part of a promotion.] I use my device fir everything from paying with my virtual cards to watching naughty videos. It does it all and with its galaxy Ai features is truly extraordinary machine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My phone is Meh
on May 28, 2026
Posted by: TheVandemic
[This review was collected as part of a promotion.] The phone is pretty basic. Has difficulty with network connection occasionally and seems to run a bit hot. Wireless charging does not work.
Volume for media is low.
Galaxy AI as yet to be of use.
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hi TheVandemic, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We understand how important your device is to you every day, and needing the reliable usage of your device every day. We have provided links to resources to help you troubleshoot the connection of your device, temperature, and charging of your device. We have also provided a link to the complete manual to help you integrate the features of Galaxy AI in to your usage, and best align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice to see you hope you guess my name
on May 28, 2026
Posted by: Francesca
[This review was collected as part of a promotion.] Financial and personal twentyone twentytwo twentythree
Value
4
Written by a customer while visiting Samsung US