Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(2,217 Reviews)
Open Ratings Snapshot
Rating breakdown 2,217 reviews
5 Stars
1,715
4 Stars
399
3 Stars
64
2 Stars
25
1 Star
14
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
4 out of 5
4
Excellent phone for the most part
on May 26, 2026
Posted by: GWizzy
[This review was collected as part of a promotion.] I use my s25 Fe multiple hours every day. The phone performs excellently in nearly all functions, though there are occasional bugs that I presume is due to software updates and will be corrected in later versions. Overall I think you can't beat the performance of the phone for the price. Galaxy AI is very helpful and I look forward to even better results with new updates.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is solid, build to last and features
on May 26, 2026
Posted by: Paizan
[This review was collected as part of a promotion.] The AI in the phone is really intuitive. You can ask the question and suggest to edit text messages and the speed is excellent. I love how it conforms to your style of writing. Great tool I did not know I needed.
The Camera es exelent. I love the samsung brand just for that along. I don't do a lot of streaming but I do watch a lot of tutorials. Im a do it your self type of guy. The screen is big enough to watch videos, resolution is great.
Overall a great phone. This is my 4th S galaxy phone and when ready, I'll update to the next model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Fantastic Phone
on May 26, 2026
Posted by: Jbeaver
[This review was collected as part of a promotion.] This is phone is great for day to day use, everything is super smooth and fast can play games very well, some of the galaxy ai features are pretty neat like the now brief. Overall this is the best phone i had in years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has some of the latest features.
on May 26, 2026
Posted by: Bernard
[This review was collected as part of a promotion.] AI is perfect for getting all my tasks done handsfree.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Happy with the upgrade
on May 26, 2026
Posted by: StuckInMyWays
[This review was collected as part of a promotion.] I had an S20 FE previously. I am happy with the upgrade. I wish I could have chosen more storage or still had Expandable storage, but I didn't want to spend the extra money foe a different phone. Only one carrier seemed to have the option for more storage.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone!
on May 26, 2026
Posted by: MrAvin
[This review was collected as part of a promotion.] I use my Galaxy for work purposes and it's a very reliable and secure...
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is so durable.
on May 26, 2026
Posted by: BusGurl3
[This review was collected as part of a promotion.] I am a klutz. I have dropped it, wet it, glopped food on it in all types of weather & temperatures. A little wipe and toweling off and it's good as new. I even used the AI features in the middle of a snowstorm when we had no power. Very impressive!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product works good. Just glitches here and the
on May 26, 2026
Posted by: Mckc328
[This review was collected as part of a promotion.] The galaxy AI is amazing tho. Colors vibrant. Camera good and sound is ok.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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