Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,217 Reviews)
Rating breakdown 2,217 reviews
5 Stars
1,715
4 Stars
399
3 Stars
64
2 Stars
25
1 Star
14
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
4
Great phone easy to use
on May 25, 2026
Posted by: SAMSUNGADDICT
[This review was collected as part of a promotion.] Galaxy AI is superb. Haven't had any issues with it. Fairly durable a solid sturdy case is required.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not an easy phone to learn how to use
on May 25, 2026
Posted by: Ginger
[This review was collected as part of a promotion.] This phone is not easy to learn how to use. I have had it about a month and still haven't figured out how to use all of the features. One of the features I have yet to learn is the Galaxy AI.
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hi Ginger, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We completely understand that upgrading to a new device can come with a learning curve, and cause frustration as you adjust to the new features and capabilities of your device. We have provided a link to the complete manual to help you with the exploration of your device. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: MADMIKE269
[This review was collected as part of a promotion.] The galaxy s25 fe is a great phone. It works perfectly with the galaxy tab 11+ and my galaxy watch. It's speed is very good and it's connection is great as well. No problems so far. Great phone at a great price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Camera, Speedy, Great Battery life
on May 25, 2026
Posted by: Love2cry
[This review was collected as part of a promotion.] This phone takes amazing pictures, as long as bars are good, or wifi connection is strong, is incredibly speedy. The battery life is amazing as well, 100 percent will last all day guaranteed, even with heavy use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on May 25, 2026
Posted by: Love25sfe
[This review was collected as part of a promotion.] Definitely works for a I mode and camera in typing on messaging and everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy androids are the best phones hands down!
on May 26, 2026
Posted by: Jbiggs144035
[This review was collected as part of a promotion.] Galaxy androids are the best phones hands down. No matter what model you get.
I personally don't even use the Galaxy AI and every feature and function is better than any other phone than I seen out there. I will never buy another phone outside of a galaxy ever again!
I personally don't even use the Galaxy AI and every feature and function is better than any other phone than I seen out there. I will never buy another phone outside of a galaxy ever again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A really good phone to upgrade to
on May 26, 2026
Posted by: FreemanReview
[This review was collected as part of a promotion.] I have had my galaxy s25 fe for almost a month now and don't regret it one bit. After upgrading i could immediately see a huge difference in speed and responsiveness over my previous s21 fe. The galaxy AI features the phone give are also incredibly useful with the ability to have a daily news breakdowns every morning, or the ability to create your own emojis, or the ability to just crop out a single item from a photo or screenshot.
I primarily use my phone for watching videos, playing games, and messaging my friends and family and it make everything so much better. From the great resolution quality of my videos, the fast and un burdened speed of gaming, or the intuitive auto correct and suggestions it give while messaging.
All and all with the mix of AI that is not to much but also incredibly useful, the great quality of video and gameplay, as well as the great speed of just using the phone for everyday use. I can plainly see that the galaxy s25 fe is great value compared to other brands. This makes me see the value of a great smartphone for a reasonable price for what your getting.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good overall
on May 26, 2026
Posted by: GammerZ
[This review was collected as part of a promotion.] The galaxy AI is vary good but the battery drains quick that is the only bad thing but it charges quickly.
Value
4
Written by a customer while visiting Samsung US