Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(2,226 Reviews)
Open Ratings Snapshot
Rating breakdown 2,226 reviews
5 Stars
1,721
4 Stars
402
3 Stars
65
2 Stars
25
1 Star
13
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Love my Samsung devices
on May 25, 2026
Posted by: ToastidTech
[This review was collected as part of a promotion.] I love my Samsung devices, from my phones to Laptop and Smart TV's. Galaxy AI is a huge help and I use it daily!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25FE with AI
on May 25, 2026
Posted by: Contritelikeness18
[This review was collected as part of a promotion.] I use my Galaxy S25 FE with AI for Crypto currency trading the AI is amazing at predicting trends, its easy to use and understand it downloads quickly, I also play games on it it has excellent memory and graphics it has great battery life.
I definitely would recommend it to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone for me
on May 25, 2026
Posted by: Marialuvstarantulas
[This review was collected as part of a promotion.] I love this series. I had a galaxy 21 so long it stopped working so I was worried how this new phone will be. Its fast and has so many cool features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on May 25, 2026
Posted by: Adrian
[This review was collected as part of a promotion.] Very comfortable and easy to navigate, the phone has some weight so it gives you the actual "feel" of holding a phone.
I love Samsung's seamless UI amazing on the S25 FE. Gives you a premium style as well the pictures are excellent as well.
I use the Galaxy AI feature almost all the time for any quries, I use it everyday to ask simple questions and for navigating withing the phone, very seamless and easy anyone can use it. Overall great value for money for all the specifications provided with this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great experience
on May 25, 2026
Posted by: Gep8416
[This review was collected as part of a promotion.] I have always loved Samsung phones. I do particularly care for the AI feature. This is a great phone. More space very compatible with my needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This product has no feature that the note ten didn
on May 25, 2026
Posted by: Hatephone
[This review was collected as part of a promotion.] Galaxy AI is no better than Google. The phone is junk...
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMay 28, 2026
Hello there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 FE with us. We know that upgrading to a new device can come with a bit of a learning curve and cause frustration if your new device is not meeting your expectations. We have provided a link to the complete manual for your device to help you discover the updates, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review Samsung
on May 25, 2026
Posted by: CITYGIRL
[This review was collected as part of a promotion.] Love the Samsung Galaxy. Have for years
Cant wait to upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible Galaxy AI Tools For Everyday Use
on May 25, 2026
Posted by: Bigbo23
[This review was collected as part of a promotion.] The integrated software features on this phone make daily tasks remarkably simple. Utilizing the live translation and smart photo editing tools saves me a significant amount of time. The overall system performance keeps up perfectly with these advanced tasks without stuttering. It feels like a very premium device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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