Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(2,226 Reviews)
Open Ratings Snapshot
Rating breakdown 2,226 reviews
5 Stars
1,721
4 Stars
402
3 Stars
65
2 Stars
25
1 Star
13
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
4 out of 5
4
Phone review
on May 25, 2026
Posted by: CocoB1234
[This review was collected as part of a promotion.] I use my device for social media I use it for online shopping I use it for Ai for taking photos to remember moment for talking with friends and family i use it for goggle maps to get where I am going
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
My experience.
on May 25, 2026
Posted by: Dizzyfish
[This review was collected as part of a promotion.] My galaxy s25fe with "Galaxy AI" is not a year old yet. Unfortunately this phone has been underperforming for the price. The allotted memory is constantly full and I don't have many pictures nor any games.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMay 28, 2026
Hey Dizzyfish, we appreciate you sharing your thoughts about your Samsung Galaxy S25 FE with us. We understand how important your phone is to you every day, and we are always happy to help our customers have the best possible experience with your device. We have provided a link to the Samsung Support Team to assist you if you are in need of assistance with storage expansion, and any other matters that may be causing frustration during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This Product is great for streaming!
on May 25, 2026
Posted by: VJ1480
[This review was collected as part of a promotion.] Galaxy AI is always available when you need it for anything from simple questions to hard problems, I love it!!!
Can't wait to get the upgrade!!!!
I have always been an Andriod user, this series makes sureI stay one.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on May 25, 2026
Posted by: Lovecockers
[This review was collected as part of a promotion.] Galaxy AI is amazing. I use this phone for work, games and everyday life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love samsung phones
on May 25, 2026
Posted by: DeeDee
[This review was collected as part of a promotion.] I use my phone for everything. The camera is great!
It has many creative was to add to photo.
The apps are great also.
The overall quality of the phone is top tier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on May 25, 2026
Posted by: LoveB0817
[This review was collected as part of a promotion.] I haven't had problem with any of my galaxy since I been getting phone I think there one the best phone on the market
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my galaxies
on May 25, 2026
Posted by: Love5am5ung
[This review was collected as part of a promotion.] I love every galaxy so im kinda biased but the AI is fantastic
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features of phone i like
on May 25, 2026
Posted by: Cookie1971
[This review was collected as part of a promotion.] Phone is easy to use, great features including AI with Google search. Camera is awesome, takes great clear pictures. Filters are awesome too!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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