Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7
(2,228 Reviews)
Rating breakdown 2,228 reviews
5 Stars
1,722
4 Stars
403
3 Stars
65
2 Stars
25
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
4
I was unsure at first, but now I love it way more.
on May 25, 2026
Posted by: Pixiee
[This review was collected as part of a promotion.] For a month I carried my new phone in the box because I had a S21 and the messages were so organized and on this phone they switched to Google messages and I hated it. It just looked a mess and I couldn't find any settings I needed. I started using Galaxy AI for everything. Then I came across "Call Assist". It cuts down on spam calls. So I'm keeping the phone and getting a case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on May 25, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] Smooth and fast and very reliable, very nice design, and fast charging, and a great value for budget.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on May 25, 2026
Posted by: Bori22
[This review was collected as part of a promotion.] Amazing phone no complaints it has been an amazing tool for my business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 FE Review
on May 25, 2026
Posted by: Nate0808
[This review was collected as part of a promotion.] The phone is great, good audio quality, amazing graphics, great resolution, very convenient. There's just one problem I have, and that's how frequently it overheats, making it less suited for frequent use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Don't recommend
on May 25, 2026
Posted by: Ccheap1
[This review was collected as part of a promotion.] This has nice features, however it lags constantly and is VERY slow,wouldn't recommend to anyone and I absolutely love Galaxy,but not this one
Value
1
Response from Samsung USBy R&R Team, May 27, 2026
Hi there Ccheap1, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when your device is not meeting your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate for faster speeds on your device. We have also shared a link to an article to help you if the device is freezing during your usage. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Power Meets Incredible Value S25 FE
on May 25, 2026
Posted by: Patrickdett
[This review was collected as part of a promotion.] The Samsung Galaxy S25 FE has honestly been one of the best value smartphones I’ve used. You get a premium flagship feel without the ultra-premium price tag, and the Galaxy AI features actually make day-to-day use easier instead of feeling gimmicky. I use it constantly for streaming, gaming, editing photos, watching movies, and managing work and personal projects on the go.
Galaxy AI has been surprisingly useful. Features like Circle to Search, Generative Edit, Note Assist, live translation, and photo enhancements save time every single day. The camera quality is excellent, especially in low light, and the battery easily lasts through heavy daily use. The display is bright, smooth, and perfect for videos and gaming with the 120Hz screen.
Samsung really nailed the balance between performance, design, and smart features with the S25 FE. It feels like a true flagship experience at a much better value. Hands down one of the smartest phone upgrades I’ve made.
Galaxy AI has been surprisingly useful. Features like Circle to Search, Generative Edit, Note Assist, live translation, and photo enhancements save time every single day. The camera quality is excellent, especially in low light, and the battery easily lasts through heavy daily use. The display is bright, smooth, and perfect for videos and gaming with the 120Hz screen.
Samsung really nailed the balance between performance, design, and smart features with the S25 FE. It feels like a true flagship experience at a much better value. Hands down one of the smartest phone upgrades I’ve made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features at a low price
on May 25, 2026
Posted by: Armyvet1999
[This review was collected as part of a promotion.] I am a huge fan of Samsung, but I was a little insecure due to the price. I've had this phone for 6 months now and have had nothing off happen. I love this phone and highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung S25 FE! The quality is steller.
on May 25, 2026
Posted by: crcarm02
[This review was collected as part of a promotion.] I love my S25 FE! The quality is above expectations and the ability to use my resources is unlike any other. I strongly suggest this phone to anyone who wants a reliable and inexpensive phone.
Value
5
Written by a customer while visiting Samsung US