Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(2,217 Reviews)
Open Ratings Snapshot
Rating breakdown 2,217 reviews
5 Stars
1,715
4 Stars
399
3 Stars
64
2 Stars
25
1 Star
14
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
So far its been all ive needed it to be.
on May 19, 2026
Posted by: TwiztidCat
[This review was collected as part of a promotion.] Galaxy AI is pretty awesome i prefer android personally and always choose a samsung over anything else, i use my phone for school doing tests online, for work doing portals and printing labels and things like starting and ending the day with apps from the play store. The camera has been really good for everything ive tried using it for so far. I play mobile games they all run great. Theres plenty of storage space and its overall a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Good basic smart phone
on May 20, 2026
Posted by: Cabi91
[This review was collected as part of a promotion.] Not the product I wanted it's great for basic use but the security features suck not enough storage space worst phone I've had in years
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMay 20, 2026
Hi there Cabi91, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We know how distressing it can be when you are attempting to make a decision about what data you want to keep if you are running low on storage. We have provided a link to the Samsung Support Team if you are in need of assistance with expansion storage. We have also provided a link to the complete manual to help you explore and align your device to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the phone
on May 21, 2026
Posted by: Birdy1996
[This review was collected as part of a promotion.] I love it I like everything about this phone plus this is my first phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing!!!
on May 21, 2026
Posted by: MarMar
[This review was collected as part of a promotion.] This phone has been a complete step up from the a36 that I previously had. I am very pleased with the speed, performance, and capabilities this model has. The Galaxy AI was really a shock to see all of the upgrades and new services that really are at your fingertips. All in all, I would recommend this phone as an every driver for anyone looking for premium setup, capabilities, quality and all around performance. Especially for the price on this model. This truly feels like a "premium" mid-range device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice Phone
on May 23, 2026
Posted by: Gylmeh
[This review was collected as part of a promotion.] Galaxy AI is not something I use, but this phone is great.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on May 23, 2026
Posted by: Shazam65
[This review was collected as part of a promotion.] Nice phone tu use,with a lot of features.
I will recommend this phone as a beginner and a lotto learn
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features this phone has
on May 25, 2026
Posted by: Lovenxssa
[This review was collected as part of a promotion.] I use my phone for streaming and gaming it's a great phone I haven't had any issues with it! Battery also lasts awhile too and storage is good. I just started using the new feature the galaxy AI it's interesting
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on May 26, 2026
Posted by: Riri23
[This review was collected as part of a promotion.] This phone does so much it feels like a computer in tiny form. Love how i can use all programs on my phone without having to go back in forth signing in changing setting yada yada thats such a pain. But no more and i even used the Ai feature on some photos its pretty cool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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